Cluster Sales Manager MICE & Groups 25hours and Mama Shelter (m/f/d)
- 14 August 2026
- 100%
- Permanent position
- Zürich
About the job
Cluster Sales Manager MICE & Groups 25hours and Mama Shelter (m/f/d)
25hours Hotel Zurich West | Pfingstweidstrasse 102, 8005 Zurich, Switzerland
Company Description
In Zurich, we offer you three exciting workplaces: the 25hours Hotel Zurich West, the 25hours Hotel Zurich Langstrasse, and the first Mama Shelter Hotel right by Oerlikon station. Both 25hours hotels tell their own story – as do our colleagues. Our atmosphere is multicultural, our philosophy unconventional. We are a young team and love our informal culture mixed with good manners. Six meeting rooms, two restaurants, a bar – versatile opportunities to host parties and events in-house and bring cool products to customers and partners.
COME AS YOU ARE AND SHOW WHAT YOU CAN...
With us, you can expect an exciting challenge in our 25hours and Mama Shelter hotel team
Job Description
What does your working day look like...
- Brand ambassador for the 25hours Hotels and Mama Shelter: building and maintaining personal customer contacts as well as main contact person for business partners and customers in the respective business segment
- New customer acquisition and existing customer care for the MICE & Corporate and Leisure Groups segments via telephone and activities
- Participation in the creation and implementation of annual plans, campaigns and activities
- Representation of the hotels at trade fairs, networking events as well as sales calls and events
- Continuous market observation and analysis
- Conducting hotel tours
- Developing strategies and measures to increase company success in coordination with the Sales, Marketing and Revenue departments
- CRM maintenance, administrative sales activities and follow-ups
- Responsibility for sales performance via MICE intermediary platforms
Qualifications
Your personality counts more than your CV...
- You have already worked in a hotel of comparable size and have gained promising experience not only in the sales department but also taken on responsibility as a member of management
- You speak fluent German and English, additional languages are an advantage
- You have the ability to inspire people with our concept, are a passionate creative mind and still know what it means to handle administrative tasks neatly and reliably
- Ideally, you are already familiar with systems such as Cvent, Anais (or other CRM systems) and Opera
- You are a doer – and openly admit when you have made a mistake
- You bring not only your skills but also your character
Additional Information
What’s in it for you...
Get to know our 25hours Hotels and stay up to
10 nights per year free of charge as an employee
Enjoy generous discounts as part of Ennismore at
our bars and restaurants as well as when booking
hotel rooms worldwide
Benefit from great offers from our numerous
cooperation partners
Be part of our colourful staff parties and much more ...
Would you like to join our 25hours/ Mama Shelter tribe?
Then log in and send us your documents
Good luck!