Intern - Application Management

About the job

Crypto Finance Group, part of Deutsche Börse Group, provides professional digital asset solutions to institutional clients. The Group comprises Crypto Finance AG, regulated by FINMA in Switzerland, offering trading, custody, and wallet services, as well as Crypto Finance (Deutschland) GmbH, regulated by BaFin in Germany, offering trading and custody services. In January 2025, Crypto Finance secured a MiCAR license for the European market as one of the first providers in the EU. Crypto Finance AG is a SIX-approved crypto custodian for ETP issuers.

For more information, please visit our website at About us - Crypto Finance

We are looking for an intern to join our platform management team and support the day-to-day management of Crypto Finance's trading and core platforms. Working alongside the Application Manager, you will gain hands-on exposure to how institutional trading and core-banking systems are run, supported, and improved — from production incidents and releases to client onboarding and documentation. This is a learning-focused role for someone curious about the intersection of trading technology, operations, and digital assets.

Responsibilities

• Platform support: Help monitor the trading and core banking applications and assist in logging and tracking issues.
• Incident support: Assist the second-line team in triaging, documenting, and following up on production incidents, learning root cause analysis along the way.
• Release support: Help prepare and document platform releases, and track change-control steps with the Cloud, engineering, and delivery teams.
• Client onboarding support: Assist with client conformance testing and maintain onboarding documentation.
• Configuration support: Help maintain platform and application settings under supervision.
• Ticket & backlog hygiene: Keep tickets accurate and the backlog well-organized in Jira.
• Testing: Support test preparation and execution for platform changes.
• Documentation & knowledge management: Maintain and improve platform documentation and the team knowledge base in Confluence.

• Currently pursuing or recently completed a Bachelor's or Master's degree in computer science, engineering, information systems, finance, or a related field
• Genuine interest in trading systems, financial technology, or digital assets
• Basic understanding of how software systems connect and communicate (e.g., APIs; FIX, REST a plus)
• Analytical, detail-oriented, and well-organized, with a strong willingness to learn
• Clear written and spoken communication in English

Nice to Have

• Coursework, projects, or interest in digital assets/cryptocurrencies
• Familiarity with ticketing or documentation tools (Jira, Confluence)
• Exposure to capital markets, trading, or financial-services environments
• Comfortable working with technical documentation and structured processes

What You Will Gain

• Hands-on insight into how a regulated institutional trading platform is operated and supported
• Exposure to production incident management, release processes, and client onboarding in digital assets
• Mentorship from an experienced platform and product team within Deutsche Börse Group

• Be part of an international, fast-paced blockchain and fintech team led by experienced professionals
• Shape the future of finance while working at the cutting edge of B2B digital asset solutions
• Contribute to a collaborative, entrepreneurial culture with flat hierarchies
• Take on meaningful responsibility with room for learning and professional growth
• Gain deep industry insights and make a tangible impact
• Join regular company-wide meetings, knowledge-sharing sessions, and team events
• Enjoy a modern and central workplace in Zurich with top-tier infrastructure

Our culture

At the heart of our company, we prioritize:

• Innovation and Continuous Learning
• Collaboration and Knowledge Sharing
• Entrepreneurial Spirit and Flat Hierarchies
• Values such as Excellence, Delivery, Ownership, Passion, and Unity

Please note:

• We do not accept CVs from recruiting or staffing agencies.
• Due to the Swiss labor legislation, we can only accept applicants who have the right to work in Switzerland (are in possession of a Swiss work permit or are EU/EFTA citizens). All other applications will not be considered.
• If this is the position for you, and you have a Swiss work permit and/or EU citizenship, please send us your complete application, incl. cover letter, CV, and references.