Responsible Customer Service (m/f/d) 80 - 100 %

About the job

Mittelland-Personal AG has focused since its foundation in 2005 on permanent placement for customers from the manufacturing industry throughout the Mittelland region.

For our customer from the Zofingen region, we are looking for support in the form of a

Responsible Customer Service (m/f/d) 80 - 100 %

Your tasks:

• First-level support by telephone as well as analysis of malfunctions at the machining centres
• Independent planning, coordination and technical supervision of service technicians before and during service assignments
• Coordination of technical solutions with customers, internal specialist departments and suppliers
• Regular technical optimisation of drive systems and machine functions
• Systematic fault finding on electrical components as well as in machine control and software
• Active participation and continuous optimisation of service processes

Your profile:

• Completed training as a polymechanic, automation technician, electronics technician or in a comparable technical profession - supplemented by several years of professional experience in automation or mechanical engineering or further training in automation, systems technology or electrical engineering (e.g. technician HF)
• Professional experience in the manufacturing industry (mandatory)
• Sound PLC knowledge, in machine or tool engineering
• Experience with Heidenhain and/or Siemens controls
• Good IT and computer skills; know-how and knowledge from commercial software development
• Enjoyment of direct customer contact and solving demanding technical challenges
• Independent, solution-oriented and structured way of working
• Very good German skills in spoken and written form as well as good English and/or French skills

Does this position appeal to you?

Then we look forward to receiving your complete application documents by email, with reference to vacancy number 103153-261 at rmarty@mittelland-personal.ch . Mr Roger Marty is also happy to answer any further questions by phone.

Not the right position for you yet?

More exciting offers can be found at: https://www.mittelland-personal.ch