yellowshark
Muri b. Bern
Customer Service Employee (m/f) 80-100%
- 19 October 2026
- 80 – 100%
- Permanent position
- CHF 75 000 - 85 000 /year
- German (Fluent), English (Intermediate), French (Intermediate)
- 3074 Muri b. Bern
About the job
yellowshark AG focuses on the placement of permanent, long-term positions. Thanks to our cross-industry experience and versatile field of activity, we offer individual advice, targeted candidate search, and ensure optimal matching between applicants and the job market. Our motto "Quality over Quantity" brings advantages for you as a specialist as well as for companies with special requirements.
- Telephone and written support of customer concerns
- Support of the field service and interface function internally as well as externally
- Monitoring orders as well as creating invoices and credit notes
- Maintenance of master data in ERP and CRM systems
- Strong customer and service orientation as well as enjoyment in contact
- Independent and solution-oriented working style with a sense of responsibility
- High IT and system affinity, especially MS Office, ERP, CRM
- Very good German skills, good English and French skills
Modern working environment with appreciative and open corporate culture
Short decision-making paths enable efficient and independent work
Diverse analysis options to optimise operational control processes as well as opportunities for personal and professional development available
Contemporary employment conditions and attractive benefits
Tasks
- Processing orders, repairs, and returns in the system- Telephone and written support of customer concerns
- Support of the field service and interface function internally as well as externally
- Monitoring orders as well as creating invoices and credit notes
- Maintenance of master data in ERP and CRM systems
Profile
- Completed commercial training and experience in customer service- Strong customer and service orientation as well as enjoyment in contact
- Independent and solution-oriented working style with a sense of responsibility
- High IT and system affinity, especially MS Office, ERP, CRM
- Very good German skills, good English and French skills
Information
At least 5 weeks of holidayModern working environment with appreciative and open corporate culture
Short decision-making paths enable efficient and independent work
Diverse analysis options to optimise operational control processes as well as opportunities for personal and professional development available
Contemporary employment conditions and attractive benefits
