Aftersales Employee (m/f/d) 60% - 80%

About the job

WE ARE LOOKING FOR YOU! ✈️

From the heart of Switzerland – in Emmen near Lucerne – our products travel all over the world. We are Pack Easy, the oldest Swiss luggage manufacturer, and for over 60 years one thing has been at the centre of everything we do: stylish, safe and uncomplicated travelling.

With passion, quality and a sense for design, we develop solutions that make travelling easier – today, tomorrow and beyond.
And for that, we need you.

Aftersales Employee (m/f/d) 60% - 80%

📍 Emmen (LU)
📅 Start: immediately or by arrangement
📄 Permanent

Your tasks

• Repair of suitcases and travel luggage
• Support and advice for our customers in aftersales
• Processing of service and warranty cases
• Coordination and documentation of orders
• Administrative tasks (MS Office)
• Support with technical clarifications

Ideally, you bring the following

• Completed training (e.g. as a mechanic)
• Manual dexterity and enjoyment of repairs
• Solution-oriented and creative thinking
• Versatility and enjoyment of varied tasks
• Good MS Office skills
• Very good German skills (spoken & written)
• Independent, structured and reliable working style
• Team spirit and strong customer orientation

What you can expect from us

• A motivated, warm team in a family-run business
• Lots of personal responsibility and creative freedom
• Regular working hours (Monday to Friday)
• Free parking spaces & very good public transport connections (also easily accessible by bike)
• Modern break rooms & free drinks
• Sustainability that we actively live – in products and processes

Sounds like your next job?

Then show us why you are perfect for us!
Send us your short motivation letter together with your CV (including photo) to:

📧 marianalehmann@packeasy.ch
🌐 www.packeasy.ch

We look forward to getting to know you!