ASM Aerosol-Service AG
Möhlin
Customer Operations Manager (m/f) 100%
- 11 July 2026
- 100%
- Permanent position
- Möhlin
Job summary
Join our dynamic team as a key player in customer management! Enjoy a supportive work environment with great growth opportunities.
Tasks
- Oversee timely, cost-effective handling of assigned customer portfolio.
- Act as the main point of contact for customers and internal departments.
- Create offers, forecasts, and analyze customer-specific KPIs.
Skills
- Degree in business or relevant field with 5+ years in supply chain.
- Strong communication, teamwork, and reliability skills required.
- Fluent in German and English, proficient in MS Office and ERP.
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About the job
Your Tasks
- Order processing: Overall responsibility for the timely, cost-effective, and quality-compliant handling of the assigned customer portfolio
- Hub function: Central contact person for customers as well as an important interface to internal departments
- Finance & Planning: Preparation of offers, post-calculations as well as forecast and sales planning
- Data & Analysis: Preparation of statistics, evaluations and customer-specific KPIs as well as careful maintenance of customer data
- Quality assurance: Responsibility for complaint management and process monitoring
Our Requirements
- Education: University of Applied Sciences/Bachelor's degree or commercial basic training with appropriate further education
- Experience: At least five years of professional experience in supply chain management, internal sales or customer management – ideally in the pharmaceutical/chemical industry (GMP environment)
- Mindset: Structured working method, interconnected thinking, quick comprehension as well as a solution-oriented "can-do" mentality
- Soft Skills: Strong communication skills, team spirit, reliability and high resilience
- Languages & IT: Business fluent German and English (spoken/written), proficient use of MS Office and good ERP knowledge (preferably SAP)
Our Offer
- A responsible, varied role in a dynamic environment
- Efficient team structures: A professional back office supports you reliably in administrative day-to-day business
- A long-term secure job in a future-oriented and crisis-resistant industry
- Targeted promotion of personal responsibility and development opportunities
- Modern and contemporary working conditions
We look forward to receiving your complete application documents including a cover letter and indication of salary expectations and starting date.
Applications from recruitment agencies will not be considered.
