Service Technician Medical Technology

About the job

Your Tasks

• Carrying out maintenance as well as safety and metrological checks at customers worldwide
• Systematic diagnosis, troubleshooting and rectification of hardware and software faults on site and via remote access
• Installation, commissioning and technical acceptance of new systems at our customers
• Planning, coordination and documentation of service assignments according to our quality management system
• Technical support and assistance to our customers and distributors with service requests and faults
• Organisation and coordination of maintenance schedules as well as management and procurement of spare parts, tools and service equipment
• Conducting technical training for users and service technicians of our distributors
• Collaboration with development and quality management in fault analyses, complaints as well as vigilance and CAPA cases
• Active participation and continuous improvement of service processes, maintenance instructions and checklists

Your Profile

• Completed technical training as an electronics technician, mechatronics technician, medical technician or a comparable qualification
• At least three years of professional experience in technical service, preferably in medical technology
• Sound knowledge in electronics, mechanics and mechatronics as well as experience in systematic fault analysis
• Good knowledge in installation, configuration and maintenance of operating systems and networks
• Knowledge of regulatory requirements in medical technology (ISO 13485, MDR, IEC 60601) is an advantage
• Very good German and English skills in spoken and written form; additional languages are an advantage
• Willingness to travel worldwide (approx. 50–60%) as well as a valid driving licence category B

You Are

• An independent, responsible personality with strong initiative
• Customer- and quality-oriented with a high service understanding
• Communicative and confident in dealing with customers, even in demanding situations
• Structured, careful and solution-oriented in your working method
• Technically skilled, handy and equipped with a quick grasp
• Flexible and resilient, even with short-term assignments and changing working hours
• Team-oriented and appreciate professional exchange with development and quality management
• Open to other cultures and motivated to be internationally active

Why Us?

We offer you a challenging role in an international, innovative, fast-growing and dynamic environment. In our company, you can shape, form and take responsibility. Our unique corporate culture is characterised by our passion and our values.

Administrative

We look forward to receiving your application directly via our website. Please include your CV as well as relevant references and certificates with your documents. 

Workplace: Bern
Start: immediately
Workload: 100%