Operations Dispatcher - Operations Centre 100%

About the job

The Zurich Cantonal Police, with its approximately 4000 employees, takes responsibility for security in the canton. For our operations centre, we are looking for an experienced

Operations Dispatcher - Operations Centre 100%

Tasks

• Handling incoming emergency calls and enquiries
• Responsible and timely operational management
• Complete and consistent case documentation in the operations control system
• Operation of the systems for the respective specialised services
• Collaboration with partners in incident management

Profile

• Federal professional certificate as a police officer or equivalent certificate, as well as several years of frontline experience as a police officer
• Independent and responsible working style with decision-making ability in unclear situations and under pressure
• Good handling of diversity
• Willingness to learn (applications, operational organisation, processes, etc.) as well as good IT user skills and quick comprehension
• Networked and company-wide thinking, teamwork and cooperation skills
• Willingness to work shifts
• Good verbal and written communication skills in German, foreign language skills desirable
• Impeccable reputation

Offer

• We offer you a varied and meaningful activity in a dynamic environment
• A centrally located, state-of-the-art workplace in the Zurich Police and Justice Centre including staff restaurant and access to the in-house fitness centre
• Attractive employment conditions with a secure employer
• The chance to make an impact in an exciting new challenge and to shape the future together

Start date: by arrangement

For further information about the role, please contact Mr Daniel Schnmid, Head of Operations Centre, 058 648 75 19. Questions about the application process can be answered by Ms Janine Langhans (personalgewinnung@kapo.zh.ch, 058 648 80 75) or Mr Lukas Berli (personalgewinnung@kapo.zh.ch, 058 648 70 49).

Have we piqued your interest? Then we look forward to receiving your complete online application.