Workshop & Administration Manager (100%) – Deputy Managing Director

About the job

American Automobile GmbH specialises in the homologation and registration of US-American and other imported vehicles in Switzerland. For vehicle dealers, importers and other business customers, we handle the entire process from technical clarification through necessary adjustments and inspections to successful registration.

To strengthen our team, we are looking for an experienced and committed individual to lead our administrative and operational processes and act as a link between customers, workshop, suppliers and testing centres.

Your Role

In this versatile management position, you will take on the overall operational leadership of the administration, lead the responsible team and, together with the workshop, ensure efficient and timely processing of our customer orders. At the same time, you will act as deputy to the Managing Director.

Your Main Tasks:

• Leading and further developing the administrative team
• Deputising for the Managing Director in day-to-day operations
• Overall responsibility for vehicle and registration dossiers – from order acceptance to completed registration
• Reviewing incoming documents and coordinating missing documents, proofs and reports
• Planning and coordinating workshop orders, vehicle conversions and internal capacities
• Organising and monitoring appointments at testing centres, road traffic offices and other specialist authorities
• Transporting vehicles to testing centres, customers and other partners
• Transport and safe handling of vehicles, including trailers if necessary
• Professional support of our predominantly commercial customers throughout the entire order process
• Communication with customers, testing centres, authorities, suppliers and external partners in German, French and English
• Acceptance and administrative recording of orders
• Purchasing and timely procurement of vehicle parts and required components
• Monitoring deadlines, costs, order status and quality
• Handling demanding customer concerns and operational resolution of escalations
• Further development, documentation and continuous improvement of our processes and quality standards

What You Bring

• Completed commercial training, a comparable qualification or training in the automotive sector (auto mechanic, mechatronics technician, etc.)
• Several years of professional experience in the automotive sector
• Practical knowledge in vehicle homologation, MFK processes or collaboration with road traffic offices and testing centres
• Leadership experience and enjoyment in supporting and developing employees
• Valid driving licence categories B and BE – mandatory
• Confident, responsible driving and experience handling different vehicles and vehicle trailers
• Very good German language skills in spoken and written form as well as good French and English skills
• Technical understanding and the ability to connect commercial, regulatory and workshop-related topics
• A structured, independent and extremely reliable working style
• Strong customer and service orientation, especially in the B2B environment
• Organisational talent, assertiveness and a cool head, even when coordinating several vehicles and appointments simultaneously
• A pragmatic mindset: you recognise problems, make decisions and consistently implement solutions
• Confident use of common IT and office applications

What We Offer

• A responsible key position reporting directly to the Managing Director
• High level of personal responsibility and great scope for design
• A balanced combination of leadership and operational work
• Short decision-making paths and uncomplicated, solution-oriented collaboration
• An exceptional and versatile specialist field within the automotive industry
• Attractive employment conditions with at least five weeks’ holiday
• Support for professional and personal further training
• Parking at the workplace as well as the possibility of a company vehicle according to company policy
• A long-term perspective in a specialised Swiss company

Interested?

Do you want to take responsibility and ensure that an imported vehicle becomes a successfully registered vehicle in Switzerland?

Then we look forward to getting to know you. Please submit your complete application documents including your availability and salary expectations directly on jobs.ch. We kindly ask for your understanding that we can only respond to applications that meet the mandatory requirements of the job profile.