Lugano
3 weeks ago
Shift Coordinator
- 13 February 2026
- 100%
- Lugano
Job summary
Join our team as a Shift Coordinator at McDonald's! You'll ensure guest satisfaction while working in a vibrant, team-oriented environment.
Tasks
- Organize and manage smooth restaurant shifts effectively.
- Foster a safe, welcoming atmosphere for guests and staff.
- Uphold high standards of quality, service, and cleanliness daily.
Skills
- Previous experience in a leadership role is preferred.
- Strong teamwork and collaboration abilities are essential.
- Excellent motivation and communication skills are required.
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About the job
Profile
For you, the satisfaction of our guests is a priority. Thanks to your confidence and sense of responsibility, you ensure the good organization and execution of the shift in the restaurant, even during the busiest moments. You especially promote teamwork and appreciate collaboration with your colleagues. With your skills, you lead your team and know how to motivate the crews in their daily work, showing exemplary commitment. So we look forward to meeting you!
Area of activity
As a Shift Coordinator, you are at the intersection between guests, your colleagues, and management teams.
Your responsibilities include:
• organizing and successfully carrying out the work shift
• ensuring a favorable environment for our guests and collaborators, particularly regarding safety
• complying with our high standards concerning quality, service, cleanliness, and hygiene in the restaurant on a daily basis and supporting the teams even during intense situations in the kitchen, behind the counter, or in the restaurant - in short, wherever your help is most needed.
We offer you
We offer you a stimulating and multicultural work environment where teamwork is highly valued. Our flexible hours will allow you to find a work rhythm that suits your personal situation. As members of GastroSuisse, we fully apply the collective labor agreement for the restaurant industry by paying fair wages. Thanks to our internal and external training programs, you will have the opportunity to advance your career in our restaurants. As a McDonald’s employee, you also receive a discount on all products.