Outlet Manager (m/f/d) for our Café Bel Étage - Vienna, Austria

About the job

Welcome to Hotel Sacher Vienna, the only privately owned luxury hotel in the city, located directly across from the Vienna State Opera. Since 1876, our house has stood for Viennese charm, contemporary luxury, and genuine hospitality.

Whether in our award-winning restaurant, the legendary Café Sacher, or one of our 152 elegantly furnished rooms and suites – tradition and modernity come together to create a truly unique experience, not only for our guests but also for our team.

High above Vienna’s city center, the Café Bel Étage at Hotel Sacher Vienna invites guests to linger in style across two magnificent floors. In a refined setting featuring white marble and thoughtful details, guests enjoy the finest coffee creations, sweet temptations from the Sacher Confiserie, and of course, the world-famous Original Sacher-Torte – as authentic as nowhere else.

To complete our team, we are looking for you – a charismatic and enthusiastic Outlet Manager (m/f/d) for our Café Bel Étage, with strong interpersonal skills and a passion for creating unforgettable experiences for both our regular and international guests!

This is what your day will look like:

• Responsibility for the operational success of your department
• Operational management and organization of the outlet, including duty roster planning and team leadership
• Ensuring smooth service operations and an excellent guest experience
• Close collaboration with the kitchen, patisserie, and sales departments
• Training and development of team members
• Implementation of sales promotions and contribution to the design of the product offering
• Budget responsibility regarding revenue and costs (goods receipt/issue, stock levels, inventory, ordering processes)
• Ensuring and continuously improving the standards of The Leading Hotels of the World, as well as internal standards and hygiene regulations