HR Generalist (m/f/d)

About the job

Brief description:

This position is responsible for supporting daily HR operations, including the implementation of HR policies, coordinating recruitment activities, onboarding new team members, and maintaining employee data. The Human Resources Generalist manages employee benefits and supports the administration of social benefits to ensure accurate documentation and communication with employees. The role includes advising on HR processes, supporting employee relations, accompanying performance management processes, and collaborating with management to ensure compliance with local labour law regulations and company standards. The HR Generalist also contributes to HR initiatives that promote employee engagement and support a positive workplace culture in the events and entertainment environment.

Main tasks & responsibilities:

• Point of contact for employees and managers on all administrative HR matters

• Responsibility for the entire employee lifecycle – from onboarding to offboarding

• Preparation of employment contracts, contract amendments, and references

• Maintenance and management of personnel files and HR systems

• Management of the entire recruitment process including job postings, sourcing, pre-selection, interviews, and offer management

• Organisation and implementation of onboarding and offboarding processes

• Management of absences and holidays

• Ensuring compliance with labour law requirements and internal policies

• Collaboration with managers on topics such as employee relations, performance issues, coaching of managers, team effectiveness, and organisational changes

• Identification of opportunities to improve local processes, employee experience, and HR efficiency

• Regular exchange with the HR Manager of the AKN Group in Lugano

Additional tasks & responsibilities:

• Responsibility for operational HR management (administration, insurance, payroll administration with external fiduciary)

• Participation in cross-departmental process improvements and optimisation projects

Requirements:

• Commercial training with further education in HR, e.g. HR specialist with a federal certificate

• 3–7 years of professional experience in HR, preferably in an SME environment

• Structured, independent, and reliable working style with high initiative and willingness to contribute

• Team-oriented, communicative, and resilient personality with strong diplomatic skills

• Good knowledge of Swiss labour law and social security law

• Very good German and English skills, both written and spoken; good Italian skills (written and spoken) are an advantage

• Confident use of MS Office and experience with HR systems