Clerk: Real Estate Department, 80% - 100%

About the job

About us

The Swiss Red Cross is the largest humanitarian organisation in Switzerland. The SRK Canton Bern is committed to more humanity throughout the canton. Over 800 employees and around 2000 volunteers are engaged in the areas of relief, health promotion, education and integration. More information can be found at:  www.srk-bern.ch .

The Migration Department supports refugees in creating perspectives. Services include accommodation, support within the framework of social assistance, as well as assistance with linguistic and professional integration. Our specialists also advise people who are in custody and must leave Switzerland.

For our main location in Zollikofen, we are looking for a motivated and resilient individual from November or by arrangement as

Clerk: Real Estate Department, 80% - 100%

Your tasks

• You accompany and support refugees, people in need of protection, provisionally admitted persons as well as asylum seekers and the SRK Canton Bern in the search for accommodation.
• You advise our clients, e.g. when reviewing rental contracts, and mediate between landlords and tenants; you also act as an escalation point for our landlords.
• You assist with operating the telephone switchboard, answer calls, forward them or handle them directly and take conversation notes.
• You maintain the files and the department's database carefully.
• You are available internally as a contact person for questions regarding tenancy law and insurance cases.
• You actively participate in the development of new projects.

Your profile

• You have completed commercial training and have initial experience in the real estate sector.
• You have very good German and French skills, both spoken and written (mandatory).
• You are willing to take on additional tasks in challenging situations and contribute where support is needed.
• You possess high social competence and show understanding for people in difficult life situations.
• You have a healthy assertiveness and set priorities appropriately.
• You work independently and precisely and are characterised by high flexibility and resilience.
• You are confident in using common word processing programmes and ideally have already worked with other IT systems (e.g. CRM, DMS, CMS or ERP).

Your benefits

We offer you a varied and diverse activity in a dynamic environment with attractive employment conditions and social benefits. We look forward to receiving your complete application documents.

Do you have any questions? I am happy to assist you.

Adelina Demiri, Team Leader Real Estate, at telephone number 031 919 09 44 or adelina.demiri[at]srk-bern.ch