Head of Strategic Growth

Publication date:12 December 2025
Workload:100%
Place of work:Zürich-Altstetten

Job summary

Join ISS as a Head of Strategic Growth, where we create optimal workplaces. Drive growth in a supportive, innovative environment.

Tasks

Develop market strategies to gain market share and enhance client relations.
Manage and nurture relationships with top growth clients for long-term success.
Oversee the entire acquisition process from outreach to contract signing.

Skills

Bachelor's in Facility Management or Business, with B2B experience.
Strong analytical and strategic thinking abilities.
Excellent negotiation skills and fluency in German and English.

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About the job

Head of Strategic Growth

At ISS, we all call ourselves Placemakers. Our goal is for our customers to find an optimal environment at their workplace and feel comfortable. Our 14,200 employees/Placemakers have a high level of service understanding to meet the diverse customer needs. We fulfill these according to the highest quality standards.

As an analytical and persuasive sales personality, you drive the growth of ISS Switzerland forward. You build sustainable relationships with our top 50 growth customers, identify potentials, and develop long-term partnerships from them. With your confident appearance at the C-level and your strategic foresight, you position ISS as a leading partner for integral facility services.

Your main tasks:

- Development of market strategies at the customer level to gain market shares, taking into account national and regional strategic priorities.
- Long-term support and further development of the top 50 growth customers.
- Overall responsibility for the entire acquisition process – from initial contact to contract conclusion.
- Analysis of customer and market data, initiation of sales and marketing measures to acquire customers.
- Development of customer-oriented and needs-based solution and service packages based on customer analysis and evaluation.
- Leadership and further development of a small, high-performing sales team (2–3 employees).
- Close coordination with operations, marketing, and the sales team to ensure sustainable success.

Your profile:

- University degree in Facility Management, Business Administration, or a technical university degree with further education in Business Administration.
- Proven experience in a similar role in the B2B services environment as well as a proven track record in leading a sales organization.
- Entrepreneurial thinking, proactive personality with strong closing skills and negotiation ability.
- Analytical and conceptual thinking combined with creativity and a sense for market opportunities.
- Solid industry knowledge in Facility Management / Real Estate.
- Fluent German and very good English skills.

Ready for us? We are ready for you!

Every day at ISS Switzerland, we work to ensure that offices, laboratories, airports, production facilities, train stations, schools, and hospitals function and are livable. Our 14,200 employees create living spaces throughout Switzerland where over a million people feel comfortable and can develop every day. ISS stands for innovation, service quality, and direct customer relationships. As an employer, we rely on fair employment conditions, equal pay for equivalent work, and secure jobs. Appreciation is more than a promise for us – it is reflected in our five programs and in over 200 training and development opportunities. Because those who bear responsibility must also offer perspectives – and without us, many things would not work.