Temporary Customer Advisor International Customer Service DE/EN/IT (a) 80-100% - limited until 28.2.27

Temporary Customer Advisor International Customer Service DE/EN/IT (a) 80-100% - limited until 28.2.27

You enjoy regularly interacting with customers and like to show your commitment in a collegial environment? The 14-member team at Elisa is looking for reinforcement as a Customer Advisor (a) from now until 28.2.27 (with the option to extend). The position is temporary and paid hourly.

What to expect

• Versatile and customer-oriented work with frequent telephone contact in an international environment and various administrative tasks in the back office
• Providing telephone and written information on insurance questions, products and services to insured persons residing abroad and authorities in various languages
• Checking insurance obligation and place of residence according to KVG, VVG and the Bilateral Agreements
• Preparing quotations
• Handling insurance entries and exits

What you bring

• Commercial apprenticeship (EFZ) or proven professional experience in an administrative environment, at least two years of experience in telephone or direct customer contact, several years of experience with a health insurance company an advantage
• Further training VBV an advantage
• Very good German, English and Italian at least level C1
• Good MS Office user skills
• Enjoyment of daily telephone customer contact, as well as a swift, multifunctional and independent working style

Do you have questions about the application process?

Valeria Colomberotto HR Consultant valeria.colomberotto@helsana.ch LinkedIn Job ID: 34618

Outstanding employer

Helsana is repeatedly recognised in the areas of health promotion, recruiting quality and work-life balance.