Executive Housekeeping Manager

About the job

Where historic charm meets modern luxury – the Grand Hotel Kronenhof in Pontresina is one of the most renowned 5-star superior hotels in Switzerland. With views of the fascinating Engadine mountain world, we celebrate hospitality at the highest level. To perfectly stage this magical place for our guests, we are looking for a personality who has cleanliness, elegance and leadership in their blood.


What you will achieve with us
As Executive Housekeeper, you are the driving force behind the impeccable appearance of our house. You report directly to the Rooms Division Manager and lead an international team of around 24 people.

• Quality guarantee at 5-star level: You ensure impeccable cleanliness and living quality in all rooms and public areas – always in line with the demanding standards of Swiss Deluxe Hotels, Forbes and Leading Quality Assurance (LQA). You are also responsible for our staff accommodation.
• Inspirational leadership: You are a coach and role model for your team. You take over duty planning, conduct training (equipment & care), accompany qualification discussions and are actively involved in the recruitment process of new talents.
• Efficient management & logistics: You manage inventory, control the purchase of hotel linen and uniforms, and coordinate the smooth laundry process in close cooperation with our sister hotel Kulm.
• Interface professional: You are in daily contact with management, technical services, floristry and reception to ensure smooth operations in housekeeping.

• Your foundation: Completed vocational training in hospitality (HOFA) or a professional qualification in housekeeping management, ideally complemented by specific further training.
• Your experience: Several years of leadership experience in housekeeping, preferably in 5-star hotels. The position is suitable both for experienced managers and for committed junior managers who want to take the next career step.
• Your language skills: Must-have:
  Fluent German or English. Advantageous: knowledge of Italian or Portuguese.
• Your personality: A sharp eye for detail, strong business acumen, organisational talent and absolute discretion characterise you.
• Start: from 01.10. or by arrangement

• Affordable staff accommodation in Pontresina or Samedan.
• A workplace in one of the most beautiful locations in the Swiss Alps.
• Room for personal responsibility and extensive decision-making powers in your area.
• A motivated, interdisciplinary team and an excellent working environment in one of the top Swiss Deluxe Hotels.