Client Advisor (m/f/d) 100%

About the job

For our Max Mara Boutique on Freie Strasse in Basel, we are looking for an engaged Client Advisor immediately / by arrangement to strengthen our dynamic and fashion-enthusiastic team.

Your Tasks

• Welcoming and advising our customers with elegant, professional and individual service
• Achieving and exceeding personal sales targets as well as the boutique's goals
• Building and maintaining long-term stable customer relationships through targeted follow-up (invitations to events, collection novelties, personal appointments)
• Maintaining and updating the customer database using CRM
• Operating the cash register and sales systems, including processing online orders (orders from other boutiques or e-commerce)
• Checking stock levels and supporting goods logistics, goods receipt and inventories
• Merchandising and maintaining order in the boutique according to brand standards
• Active collaboration with colleagues and management for shared success

Your Profile

• Proven experience of at least 2-3 years in retail, preferably in the fashion, luxury or premium sector
• Strong sales talent and result orientation
• Ability to build authentic relationships with customers and retain them long-term
• Familiarity with CRM tools and confident handling of IT systems (cash register, online orders, stock management)
• Fluent German skills as well as French
• Team spirit and a proactive attitude: a central requirement for us
• Well-groomed appearance, passion for fashion and attention to detail
• Accuracy, reliability and good organisational skills
• Flexibility in working hours, including Saturdays and peak season

We Offer

• An international working environment at an iconic fashion brand
• Staff discounts
• Commission on personal sales in addition to fixed salary
• Ongoing training on product, brand and sales techniques
• A well-coordinated, collegial team

Interested?

We look forward to receiving your complete application documents with CV and photo by e-mail to Ms Corinne Dörflinger.