Senior Claims Specialist Accident Benefits (m/f/x) 80-100%

Vaudoise is one of the leading Swiss insurance companies and an attractive and future-oriented employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring work environment where you can develop further.

As part of the continuous development of our team in the German-speaking part of Switzerland, we are looking to strengthen our Personal Insurance department with a committed and experienced individual for the position of Senior Claims Specialist Accident Benefits (80-100%). You will become an important part of our team, which provides first-class services in the area of accident insurance for our clients.

Your responsibilities include:

• Independent and qualified handling of accident cases in close cooperation with care managers, consulting doctors, as well as other internal and external partners
• Responsible and customer-oriented case management, including analysis and assessment of insurance claims
• Preparing demanding correspondence and conducting complex telephone conversations with insured persons, clients, authorities, doctors, and legal representatives
• Responsibility for case processing from the initial report to completion, taking into account applicable guidelines and legal regulations
• Proactive involvement in process design within the team and active participation in knowledge exchange as well as continuous optimization of workflows

Your profile:

• Completed commercial training or equivalent qualification, ideally supplemented by a professional certificate in insurance
• Several years of professional experience in the field of personal insurance, preferably with a focus on accident insurance
• Confident German language skills in spoken and written form; good French skills are a plus
• Strong communication skills, negotiation skills, and assertiveness
• High degree of independence, strong sense of responsibility, and enjoyment in dealing with demanding issues
• Resilience, team spirit, and the ability to work solution-oriented in a dynamic environment

We offer you:

• A modern and collegial working environment in a cooperative company that has been recognized multiple times as one of the best employers
• Attractive social benefits and employee advantages, including flexible working time models and various discounts
• Extensive support for your professional and personal development as well as training opportunities
• A corporate culture that places the well-being and satisfaction of employees at the center

Would you like to contribute your expertise in a responsible position and develop further in a company that highly values its employees? Then we look forward to receiving your application!