Product Manager Services 100% (m/f/d)

What is my function?

• Define the future service portfolio and strategy and support our customers with their demand for our services

• Initiate internal business cases and projects to create new customer services

• Plan and perform service training on all levels - in-house or at the customer site

• Teamwork with the product managers and support them in their daily business

• Participating in sales activities with regards to service tasks

• Conduct market awareness of competitor's services

• Dive into the technical details of our high-tech products and create service manuals on all levels as well as illustrated spare parts catalogues

What do I need to be successful?

• Product or Project Management experience and high analytical skills

• Technical education and professional experience in the following areas are appreciated: Service Technician, Technical Troubleshooter or equivalent

• Ideally experienced with service-related software and systems (e.g. Siemens Team Center)

• Proactive and self-dependent working style

• Above average communication skills

• Customer- and service-oriented

• Fluent in English and German, French is a plus

What are my benefits?

We work in agile development teams on challenging research & development projects and have an open and diverse culture.

What makes the company?

Dedicated to providing solutions to raise mission intelligence and mission safety, we are recognized as a global leader in state-of-the-art optronic equipment for military, systems, and sensors for military and civil applications. With 100 years of Swiss tradition and excellence we serve customers in more than 90 countries.

Languages
German: C2 - Mastery

Place of work
Heerbrugg

Vakanz-Nummer
V-MPD-TZR