Kanton Zürich
Zürich
Supervisor / Caregiver 80 - 100%
- 04 September 2026
- 80 – 100%
- Zürich
Job summary
Join the Zürich West prison team, part of the largest department in JuWe.
Tasks
- Support and guide detainees in their reintegration process.
- Ensure adherence to safety and security protocols during daily activities.
- Collaborate with a multidisciplinary team to develop effective care solutions.
Skills
- Must have relevant qualifications and several years of experience.
- Strong communication skills and ability to handle crises effectively.
- Proficiency in MS Office and digital tools.
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About the job
Supervisor / Caregiver 80 - 100%With around 1400 employees, the Correctional Services and Reintegration (JuWe) is the largest office within the Directorate of Justice and Home Affairs and is responsible for penal and measure enforcement as well as the execution of various types of detention. Our employees from around 40 professions support and promote the reintegration of offenders and are committed effectively and progressively to a safe and just society.
The Zurich Remand Prisons (UGZ) are one of eight main departments of JuWe. They comprise seven facilities with around 735 prison places and about 500 employees. They are responsible for provisional detention, investigative and security custody, as well as early penal and measure enforcement until transfer to a correctional facility. Thus, they fulfil a central function within the Zurich justice system from the outset.
As part of the UGZ, Zurich West Prison is located in the Police and Justice Centre Zurich and has 241 detention places. It specialises in provisional detention and investigative custody and plays a key role in the admission and initial care of incarcerated persons.
For the Investigative Custody Department of GZW, we are seeking an empathetic reinforcement who enjoys working in direct contact with people of diverse backgrounds. The position is limited to 12 months from the start date.
Since the role regularly involves body searches of men, we can only consider applications from male candidates for this position.
This is your area of responsibility
- From transfer from provisional detention to release, you are involved in the care, occupation, and support of our incarcerated persons within the daily structures. You take on various roles and actively participate in their reintegration
- You perceive the incarcerated person in this exceptional situation and are their first point of contact
- To ensure an orderly daily routine, you ensure compliance with and enforcement of our safety and service regulations. When necessary, you recognise and manage crisis situations of the incarcerated persons
- You work closely with the interprofessional care team and jointly develop sustainable solutions for care
- Written documentation and reporting are part of your daily routine, as is conveying the house rules and enforcing applicable regulations
What you bring with you
- You engage with people in a coercive context professionally and appreciatively, consciously regulate closeness and distance, and act prudently and proactively in crisis situations. You bring great enthusiasm for your new work environment and actively participate in developing and shaping the detention conditions in investigative custody
- You are mentally resilient and flexible working hours (shift, weekend, and public holiday duties) are compatible with your other commitments
- Federal VET diploma (EFZ), (specialist) Matura, specialised middle school certificate or equivalent qualification, as well as several years of general professional experience – ideally in a comparable role
- You are at least 25 years old and have no entries in the criminal or debt register
- Further training as a specialist in correctional services is an advantage
- You have very good German language skills in spoken and written form; oral foreign language skills are a plus
- You have MS Office user skills and are confident with digital tools
What you gain
- Zurich West Prison is centrally located next to Hardbrücke, giving you excellent public transport connections
- You can expect a well-thought-out induction and a large range of part-time training and further education in theory and practice
- A lunch voucher card and an excellent staff restaurant
- 24/7 access to the fitness area of the PJZ enables you to achieve the perfect work-life balance
- You work meaningfully in a socially relevant environment
How to become part of us – five steps to employment
1) Application via our online tool
2) Online assessment
3) Virtual introduction with the line manager
4) Personal meeting and trial day at GZW
5) Final decision
We are committed to prejudice-free application processes and therefore ask you to refrain from including a cover letter, photo, and marital status in your application. For this reason, we also use an online assessment early in the process to evaluate applicants as objectively as possible.
Do you have any questions about the role? Jan Streitberg, Head of Investigative Custody, is happy to assist you at Tel. 043 257 31 11. Questions about the application process can be answered by the Recruitment & Assessment team at Tel. 043 257 43 19.
Further information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton of Zurich (zh.ch).
