Agency Specialist Customer Support (m/f/d) 80-100%

Vaudoise is one of the leading Swiss insurance companies and an attractive and future-oriented employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring work environment where you can develop further.

Our team at the Central Switzerland General Agency is looking for reinforcement in customer support at the Lucerne agency. Central Switzerland represents an important hub of our company in the German-speaking part of Switzerland and, in addition to being the contact point for our customers regarding insurance coverage questions, is also a competent partner of various well-known brokers in our region. To complement our team, we are looking for a committed specialist in customer support who convinces with expertise and customer orientation.

The following diverse tasks await you:

• Preparing offers in the private and corporate sectors
• Active collaboration with our field staff
• Close cooperation with our brokers
• Direct customer contact by phone and at the counter
• Opening claims cases and handling minor damages

This is what distinguishes you:

• Commercial training in the insurance industry and several years of experience in customer support at a multi-line insurer
• In-depth insurance knowledge in private and occupational pension schemes as well as non-life personal insurance (UVG/UVG-Z/KTG) and other corporate insurances
• Strong service orientation with a structured and precise way of working
• Independent, reliable, and balanced personality
• Confident German language skills, both spoken and written
• Federal insurance specialist certificate desirable

If you are also dynamic and resilient and possess excellent negotiation skills, then you are the right person for us!

We offer you:

• A pleasant working environment in a cooperative company that has been voted best employer multiple times
• Numerous social benefits, including flexibility in work organization and various employee discounts
• Interesting and varied activities
• Part of a lively team in a modern and appreciative environment
• The well-being of employees as the top priority

We look forward to receiving your complete application documents electronically (including CV, cover letter, copies of work certificates, and diplomas).