Clerk AHV Branch Office (60%) - Start: Immediately or by arrangement
Stadt Luzern
Luzern
Key information
- Publication date:20 September 2025
- Workload:60%
- Place of work:Luzern
Job summary
Join us for meaningful office work that prioritizes customers! Enjoy a supportive environment with great benefits.
Tasks
- Provide information on social insurance contributions and services.
- Assist customers with form-filling, both over the phone and in person.
- Review applications and forward them to appropriate departments.
Skills
- Commercial training and experience in social insurance or public administration required.
- Excellent communication skills with diverse individuals.
- Ability to quickly identify essential details.
Is this helpful?
Do you want to combine office work with a meaningful activity? And put the customer first? Then maybe soon support us with your eye for detail.
Your tasks
- You provide information to our customers on questions about contributions and benefits of social insurances, AHV, EL, IV and EO as well as municipal supplementary benefits.
- You assist customers in filling out forms – by phone or at the counter.
- You check applications and registrations and forward them to the correct departments.
- You verify the KVG insurance obligation on behalf of the cantonal compensation office.
Your profile
- Commercial basic training.
- Professional experience in the field of social insurance or public administration.
- You communicate courteously and gladly with a wide variety of people.
- You quickly recognize essentials.
- Ideally, you like to speak additional languages.
