Zürich
Team Leader Billing / Process Manager
- 23 September 2026
- 100%
- Permanent position
- German (Fluent), English (Basic knowledge)
- Zürich
About the job
The Centre for Dental Medicine of the University of Zurich (ZZM) is an internationally recognised clinic, training and research centre. In six specialised clinics and one institute, dentists and scientists work at the forefront of knowledge and in interdisciplinary teams to achieve the highest quality in patient care, teaching and research.In the Clinic for Oral Surgery, patients are cared for in the entire field of dentoalveolar outpatient surgery and implantology. Furthermore, a daily mucous membrane consultation takes place. The clinic provides its services according to modern quality-related guidelines.
For our Billing team, we are looking for a committed person as a sickness cover.
Team Leader Billing / Process Manager
Tasks
- Leadership and support of the billing team including personnel deployment planning, task coordination and staff development
- Ensuring correct, complete and timely billing
- Review and processing of services, invoices, cost estimates and cost approvals
- Handling patient enquiries and invoice complaints
- Analysis and optimisation of existing processes as well as development and implementation of efficient workflows
- Creation, monitoring and presentation of relevant KPIs and key figures
- Close cooperation with clinic and team management, reception, treating staff, finance/controlling, IT, HR as well as external partners
Profile
- Solid training or further education in finance, accounting or comparable qualification; at least 6 years of professional experience
- Leadership experience
- Sound knowledge of dental tariff and billing systems as well as in the calculation of cost estimates is an advantage
- Experience in process design and change management
- High affinity for numbers as well as a structured, reliable and solution-oriented way of working
- Assertiveness, conflict ability, negotiation skills and discretion
- Very good German skills; English skills are an advantage
We offer:
We offer you interesting, varied and challenging tasks under cantonal employment conditions. The workplace is located in the heart of Zurich with good public transport connections. We look forward to receiving your complete application dossier.
We offer
Our employees benefit from diverse and attractive offers. Learn more at: https://www.uzh.ch/de/explore/work.html.
Workplace
Centre for Dental Medicine
Information on application
Further information
Questions about the position
Leonie Meuli
Administrative Secretary
044 634 53 91
Working at UZH
As the largest university in Switzerland, the University of Zurich offers a variety of attractive positions in different disciplines and professional fields. With around 10,000 employees and currently 12 professional profiles for apprentices, the university offers an inspiring working environment in cutting-edge research and education. Put your talent and skills to use with us. Learn more about UZH as an employer!