Universitätsspital Basel
Basel
Administrative Staff Member (Patient Services) 100%
- 23 July 2026
- 100%
- Basel
Job summary
Join USB, a leading healthcare provider in Basel, Switzerland. Be part of an innovative team dedicated to excellent patient care and support.
Tasks
- Manage complex planning and organization of outpatient appointments.
- Communicate with patients, doctors, and other stakeholders carefully.
- Maintain electronic data efficiently using systems like SAP.
Skills
- Completed commercial training or similar qualification required.
- Excellent German language skills, with French and English a plus.
- Strong IT skills in MS Office, experience in SAP beneficial.
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About the job
What you can achieve
- Complex planning and organisation (including preparation and follow-up) of outpatient clinics
- Telephone, written and personal contact with patients, doctors, referrers and other interfaces (occasional weekend shifts)
- Electronic data management and maintenance (SAP, TermDispo, eKG)
- Participation in patient service projects
- Assistance with special functions such as performance control, deputy coordination offices, etc.
What you bring with you
- Completed commercial training, medical or hospital secretary, MPA or comparable qualification
- Professional experience in healthcare and/or as a hotel clerk or hotel receptionist desirable
- Excellent German skills as well as good spoken French and English skills (additional foreign languages advantageous)
- Flexible, communicative personality with a strong service orientation
- Very good IT user skills in MS Office (SAP advantageous)
Your benefits at USB
- Attractive salary policy and excellent social benefits
- Discounts in shopping, sports and leisure
- Support with moving and finding accommodation
- 25 days holiday plus 5 additional flexible days off
- Support with further training and career planning
- Campus in the heart of Basel and the tri-border area
- Comprehensive childcare options
- Free sports and exercise programme
About USB
There are many reasons to join us: Working at USB primarily means being part of a committed team of over 7,500 employees from around 90 nations. Our lively daily routine is characterised by pioneering research, top-level medicine and knowledge transfer at the highest level. Added to this are a modern corporate culture, interdisciplinarity, inspiring innovative power and diverse training and further education opportunities.
Would you like to help shape the hospital of the future with us? Then become part of us! #TeamUSB
