Zürich

Dispatcher (m/f) 70%

11 October 2026
70%
Permanent position
German (Fluent), English (Fluent)
8008 Zürich

About the job

Employer Children’s Hospital Zurich

The Children’s Hospital Zurich, with around 3,000 employees, is the largest university children’s hospital in Switzerland and one of the leading centres for paediatrics and adolescent medicine in Europe. The greatest asset of the "Kispi" are the little ones: up to 100,000 patients are cared for annually, and in 47 specialist departments we do everything for their well-being. Not only state-of-the-art equipment and the highest quality in treatment are paramount at Kispi, but also a good sense for interpersonal matters. In addition to the entire spectrum of paediatric and paediatric surgical care, the Children’s Hospital also offers a unique rehabilitation centre and a research centre.

Your Tasks

Planning and coordination of consultation appointments and treatments for Centre 3 (Oncology, Immunology, SCT, Haematology).
Planning of the day clinic in Centre 3 based on complex guidelines and protocols (chemotherapies, infusion appointments, procedures including anaesthesia)
Planning of the associated ward (administration of patient and case data, summons, clarifications)
Ensuring optimal utilisation of all involved centre resources in close cooperation with the entire treatment team
Appointment coordination with various specialist departments
Daily communication with patients’ parents as well as internal and external parties – partly also in English – is part of your role.

Your Profile

Professional experience as a dispatcher in healthcare
Highly organised, structured and service-oriented personality
IT knowledge in the tools PEP, RAP and PHOENIX is an advantage
Very good language skills in German and English, additional languages are an advantage
Creativity and perseverance are important components; even when it gets hectic, you keep a cool head and maintain an overview.

Sonja Isler
Head of Dispatch and Process Management Centre 3
+41 44 249 20 23

Children’s Hospital Zurich
Lenggstrasse 30
8008 Zurich

Categories:

Medicine / Care / Therapy, Med. Assistant / Admin