Customer Advisor IV Benefits in Kind (80% - 100%)
- 08 July 2026
- 80 – 100%
- Permanent position
- Zürich
Job summary
Join the SVA Zürich as a Kundenberater/in IV-Sachleistungen! This role offers a dynamic opportunity in a supportive environment.
Tasks
- Manage customer dossiers from application to service determination.
- Gather necessary documents and conduct required clarifications.
- Provide phone support to clients and handle general tasks.
Skills
- Commercial or medical training with business qualifications required.
- Strong analytical skills and quick comprehension are essential.
- Excellent communication and teamwork abilities are needed.
Is this helpful?
About the job
Customer Advisor IV Benefits in Kind (80% - 100%)
Your role is demanding and varied.
Prostheses, shoe insoles, hearing aids, medical treatments for children and adolescents, etc. – the IV offers a wide range of aids and measures to support people with health impairments.
You manage and process your clients’ files from registration to benefit determination. You obtain the necessary documents and initiate the required investigations. Based on legal provisions, you determine the benefits and draft the decisions. Additionally, you handle objections, prepare rulings, and take on general administrative tasks. You are also available to our clients for telephone enquiries.
You convince us both professionally and personally.
For this demanding role, you bring a commercial education (profile E or M) or a medical education with commercial further training. You have also gained several years of professional experience in an administrative role. You possess a quick grasp and good verbal expression skills. You enjoy working in a team and are characterised by precise and efficient working methods.
We not only demand, but also offer a lot.
SVA Zurich is the competence centre for social insurances. It is one of the top employers in the canton and is within walking distance of Zurich main station. There are good reasons why our approximately 1200 employees are above-average satisfied: a meaningful job, flexible working hours with home office, good social benefits, and a respectful informal culture. Would you like to develop professionally and personally? Welcome to us!
Don’t know SVA Zurich? It’s high time to get to know us: www.svazurich.ch/erleben
Apply now
Further information
Our HR specialist, Sonja Künzler, will be happy to provide you with further information. Telephone 044 448 82 92.
