Internal Service Clerk (m/f/d)

About the job

Belimed Life Science AG, headquartered in Sulgen (CH), operates as an independent corporation within the SteelcoBelimed Group. The internationally active SteelcoBelimed Life Science group employs over 500 people worldwide and is one of the leading providers in special plant engineering for mechanical cleaning and sterilization in the fields of Life Science, Pharma, Biopharma, and Cosmetics. Together with the Business Units SteelcoBelimed Infection Control, the SteelcoBelimed Life Science group employs more than 2200 people at 27 locations in Europe, America, and Asia.

Interested in working with hot steam and purest water? Then apply with us as:

Internal Service Clerk (m/f/d) 100%

Your tasks

Central point for all administrative SAP processes in the service business, as well as the administrative handling of all service processes (service notifications, service orders, quotation preparation, order confirmation up to final invoicing).

The administrative processing of all service-relevant processes, including:

Telephone support of our service hotline in German and English, possibly French (hotline hours Mon. to Fri. 08:00 – 17:00)

Telephone and written (email) recording of new service notifications

Communication point between customers, internal departments, and external service providers

Recording and updating of service notifications and orders in SAP

Creation and updating of service and spare parts offers in SAP

Support in maintaining the service Outlook mailbox

Data maintenance and filing of all work documentation (customer orders/purchase orders, service slips, work reports, order confirmations, invoices) in SAP

Invoice creation, control, and follow-up, including support in dunning

Various tasks depending on the needs of the department/area manager

Supports coordination and communication with upstream and downstream units

Your profile

Completed commercial training or equivalent

3 years of experience in customer service or a similar field

Very good German and English skills, possibly French skills

Very good SAP/R3 knowledge

Good Office skills, especially Word and Excel

Technical knowledge in plant engineering is an advantage

Very good German and English skills, possibly French skills

Customer orientation and confident appearance

Independent working style

High resilience, teamwork, and loyalty

Very good communication skills

Our offer

With us, you can expect more than just a workplace – you will be part of a team that lives cohesion, development, and joy at work. We actively support you on your career path, promote your further education and language skills, and ensure a successful start with cross-departmental onboarding and individual introduction plans. In addition to exciting tasks, you benefit from attractive benefits: discounted fitness subscriptions, free parking spaces, discounts on Miele products, full pay during maternity and paternity leave, as well as 90 days of 100% continued pay in case of accident or illness. And because success is even more enjoyable as a team, we enjoy shared moments – whether during a coffee break or at the after-work gathering at the in-house cultural spot.