Customer Reception Staff
Rapperswil-Jona
Key information
- Publication date:09 December 2025
- Workload:100%
- Place of work:Rapperswil-Jona
Job summary
Rosenklinik Rapperswil focuses on orthopedics and prosthetics. Join a supportive environment with innovative treatment concepts.
Tasks
- Be the first point of contact for patients and visitors.
- Manage phone systems and incoming mail effectively.
- Handle patient check-in/out and collaborate with internal services.
Skills
- Experience in reception or customer-focused roles is a plus.
- Friendly and positive communication with diverse individuals.
- Flexible, responsible, and capable of handling stress.
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Company Description
Rosenklinik Rapperswil offers a wide range of services with a special focus on orthopedics and prosthetics. In addition, they are the first clinic in Switzerland to work holistically according to agile+®, an established treatment concept for a quick return to everyday life after orthopedic procedures. Rosenklinik Rapperswil lives family tradition and strives for innovation
Job Description
To strengthen our existing team, we are looking for a staff member for 20%, with the possibility of up to 40% during vacation absences or illness.
At the main reception, you act as the business card of Rosenklinik and the first contact person for inquiries of all kinds from internal and external sources. A customer-friendly representation of our specialized clinic is important to us. You are the central point of contact for customers, suppliers, business partners, and service providers.
Your tasks are:
- First contact person for patients, visitors, service providers, and suppliers
- Management of the telephone system
- Distribution of incoming mail
- Check-in and check-out of patients including collection
- Collaboration with internal gastronomy
- Various secretarial tasks
Qualifications
- Experience in clinic reception or similar customer-oriented reception areas is an advantage
- Cheerful, friendly, and positive interaction with people
- Neat appearance
- Responsible, resilient, and flexible personality
- Willingness to work in shifts (early and late shifts, no night shifts) and on weekends
- Foreign language skills are an advantage