ICT Implementation Specialist (m/f/d) Home Office in Eastern Switzerland, starting immediately or by arrangement

About the job

ICT Implementation Specialist

ICT Implementation Specialist (m/f/d)

Home Office in Eastern Switzerland, starting immediately or by arrangement 80-100% Permanent

SmartLiberty as a company

SmartLiberty is an innovative company within the Nexus Switzerland group (www.nexus-schweiz.ch), specialising in developing intelligent digital security and communication solutions for the healthcare and long-term care sector. Our mission is to optimise care processes so that nursing professionals have more time for residents while simultaneously increasing their freedom and safety. With state-of-the-art technology and a strong focus on user-friendliness, we support care facilities in working more efficiently and sustainably.

The role

In collaboration with our dynamic Project & Support Team, you will be in direct contact with our customers, ensuring that our systems function reliably and flawlessly at all times. The role offers exciting development opportunities and a varied daily routine between support, project work, and customer service.

Tasks

Handling support requests from our customers on-site or via remote access

Assisting with the technical implementation and introduction of new customer projects

Maintenance and further development of existing customer systems

Configuration of networks (LAN, WLAN, RTLS), servers, and communication systems

Setup and commissioning of end devices such as smartphones, telephones, and badges

Provision, preparation, and dispatch of systems and devices for customer projects

Conducting radio, WLAN, and GSM measurements

Participation in the 24/7 on-call service

On-site assignments at customers throughout Switzerland

Competencies

Completed training as an IT specialist EFZ, electrical installer EFZ, electrical fitter EFZ, electronics technician, automation technician, or comparable qualification

Affinity for modern technologies as well as interest in IT, network, and communication systems

Independent and structured working style

Customer- and solution-oriented thinking and acting

Teamwork skills and strong organisational ability

Adaptability in dealing with different professional groups and customers

Neat and professional appearance

Good German skills as well as English skills, French skills are an advantage

Driving licence category B

Responsibilities

Ensuring professional 1st and 2nd level support

Responsibility for the reliable functioning of installed customer systems

Support with installations, migrations, and commissioning on-site

Analysis and resolution of technical faults and system errors

Proper configuration and documentation of networks and systems

Independent planning and execution of customer deployments

Building and maintaining long-term customer relationships through competent support

Participation in the on-call and standby service to ensure operations

Apply today!

We look forward to your application. Please send all applications only via the application form.

What we offer

Flexible working hours

5 weeks holiday, part-time work possible, and flexible working hours with remote office options.

Development and career

You want to further your education in your field. We are happy to cover the costs.

Family

Family-friendly working hours, 16 weeks maternity leave, 20 days paternity leave.

Parking

Our offices in Le Landeron have a free covered parking space for our employees.

Company events

We love to work, but we also love to celebrate. We organise 2-3 team events annually.