Account Manager 80-100% (m/f/d)

Are you interested in becoming independently active in a unique team of motivated specialists in the sales area? Is your passion in inspiring customers and decision-makers for services? Would you like to take on a leadership role in the offer process? Are customer experience and good teamwork at the center of your work?
Then we definitely should get to know each other!

This is what your job will be like

• You are responsible for managing the customer portfolio, the continuous commercial development of the customer relationship, and building long-term business relationships with key decision-makers
• As an enthusiastic and committed Account Manager, you ensure the satisfaction of your customers and the associated coordination of escalations and initiation of necessary measures
• As an articulate and solution-oriented negotiation partner, you are responsible for contract negotiations up to the successful conclusion of cross- and upselling offers for existing customers as well as their contract renewals
• With your solution-sales-affine personality, you professionally and comprehensively advise your customers on how business challenges can be addressed through the use of our services
• You lead the offer creation process and create great customer experiences through needs-oriented consulting as well as ensuring offer quality
• You are responsible for the business and account planning of your assigned portfolio (forecasting, reporting, final invoice check, and ensuring billing of services rendered) and organize customer events together with your team from the market area

What you should bring

• You have a successful degree in (business) computer science or sales
• You already have several years of experience as a (key) account manager with technical ICT knowledge
• You are enthusiastic about us and our services and can infect our customers with the Netrics fever
• As a communicative, trustworthy, committed, and service-oriented person, you create great experiences for existing and new customers
• You speak fluent German and have good English skills
• You are a service-oriented, resilient, and entrepreneurial-thinking personality
• You have the ability to translate and explain complex services understandably to the customer
• You possess a category B driving license

What makes your dream job

• You are part of the Netrics family, a young, motivated team in a highly energetic environment
• You enjoy being on the fast boat and helping to set the course
• Flexible and modern working conditions give you a lot of freedom and opportunities for design
• Our growth strategy offers you numerous personal development opportunities.
• Trust and appreciation form the basis of our cooperation
• You benefit from some cool perks such as free snacks & drinks, a mobile phone allowance, and co-financing of your public transport subscription or your parking space