SME Onboarding Specialist (m/f/d) 80-100%

About the job

Banking of the future – and you right in the middle of it

While others are still talking about the future of banking, we are already shaping it today. Digital processes, modern fintech solutions and new ways of customer interaction have long been part of everyday life at Hypothekarbank Lenzburg. Now we are looking for you to take the next step with us.

As a reliable and professionally competent individual, do you enjoy taking responsibility, handling customer concerns in a solution-oriented manner and supporting our SME clients in their digital start? Then become part of our well-coordinated team in the Service Centre and help shape the future of HBL with us.

Your tasks:

• Taking over and processing SME account openings from the digital onboarding process in the Service Centre
• Handling administrative tasks: opening capital deposit accounts, opening business relationships for SMEs, processing written enquiries and orders, including handling customer-related pending matters and conducting clarifications in telephone customer contact.

What you bring:

• Commercial basic training, preferably banking training (e.g. CYP)
• Professional experience along the entire SME process (end-to-end)
• Knowledge of regulatory requirements (OR, VSB, AIA / FATCA)
• Analytical skills, effective working style, high self-motivation & customer orientation
• Affinity for digital channels is an advantage
• Team player with very good communication skills in German and French mandatory, further foreign language skills are an advantage

Our offer:

You decide where you work today – and help shape where we will be tomorrow.

• Workplace of your choice: either at the Hypothekarbank Lenzburg in Lenzburg or at Swiss Bankers in Grosshöchstetten (from summer 2027: new workplace in the Bern area)
• Flexible working: home office is also part of our modern working model – depending on function and team organisation
• Varied and future-oriented activity
• Innovative, dynamic environment
• Attractive employment conditions
• Uncomplicated informal culture
• Suitable for re-entrants

Ready for the next step?

Then we look forward to getting to know you. Bring your experience, your ideas and your enthusiasm for modern banking – and become part of our team in the Service Centre.

We only accept direct applications.