Manor AG
Morges
Intern (Customer Service / Administration) 100% (m/f/d)
- 30 June 2026
- 100%
- Morges
About the job
Morges | Full-time 100% | Fixed-term | From 01.09.2026 to 31.08.2027 |Intern (Customer Service / Administration) 100% (m/f/d)
Every visit is unique, and it is precisely on this uniqueness that our service is based. Thanks to our team spirit, agility and customer proximity, Manor establishes itself as the number 1 department store for everyday life, both online and in our points of sale. Do you enjoy dynamic environments and want to fully showcase your strengths? Then join us to shape the shopping experience of tomorrow!
To strengthen our team in the Customer Service area, we are looking from 01.09.2026, for a fixed term until 31.08.2027, at the Morges site, for a motivated and committed person as an Intern, 100%.
Your responsibilities
- You take care of customer service tasks, including handling customer complaints, Click & Collect and managing Manor cards.
- You ensure a seamless flow of information within the department store and logistics.
- You coordinate the daily management of goods for customer service.
- You are actively responsible for training employees during the introduction of new processes and programmes or changes to them.
- You are responsible for the active development of benchmarking and are in regular contact with other sites.
- You are responsible for compliance and quality assurance of processes and procedures in accordance with guidelines.
Your profile
- You have preferably completed basic training in the commercial or logistics field or in retail.
- You have good work organisation and a keen sense of structure and planning.
- You convince with your analytical mind and your ability to quickly understand things, especially in the digital environment.
- You can work flexibly, initiative- and process-oriented.
- You are very familiar with all common Office applications.
- You are a perfectionist and enjoy taking on challenges.
- You convince with your positive energy and neat appearance.
Manor SA, whose headquarters are located in Basel, is the Swiss market leader in the department store sector with a market share of around 60%. In total, the company employs around 6,800 people and trains around 200 apprentices per year. Manor SA operates 65 department stores, 23 Manor Food markets and 23 Manora restaurants as well as 3 distribution centres.
