Receptionist

Key information

Publication date:13 October 2025
Workload:100%

Job summary

We are a personally run hotel in the Jungfrau region, known for quality. Join us for a delightful work environment and great benefits!

Tasks

Manage guest check-in/check-out and handle phone communications.
Oversee reservations and guest correspondence effectively.
Utilize hotel software for administrative tasks and reporting.

Skills

Completed commercial training, preferably in hospitality; reception experience.
Fluent in German, with good English and French skills.
Strong service orientation and excellent communication skills.

Is this helpful?

We are the personally privately run holiday hotel of the traditional middle class in the Jungfrau region. Our village parlor with Swiss specialties is awarded the Bib Gourmand and our gourmet parlor with 16 Gault Millau points and 1 Michelin star. The best wine list with Swiss wines! Working with us is a great pleasure and challenge. We are professionals and constantly improve our quality! To enrich our team, we are looking for you as a Receptionist. Your tasks: Check-in/check-out of guests, as well as managing phone calls, reservation management, guest correspondence, general administrative tasks and handling general correspondence. Professional handling of the hotel software Protel or Fidelio. Selling various room categories as well as diverse hotel offers. F&B menu and banquet correspondence in D/E/F. Vouchers and accounts receivable management. Preparing daily and monthly financial statements. Your profile: A completed commercial apprenticeship, vocational training, preferably in the hotel industry. Experience at the hotel reception. Fluent German skills, good English and French skills. A neat appearance. A high level of service readiness and good communication skills. Enjoyment in dealing with caring guests. Confident, poised, and sympathetic demeanor. We offer: A varied and exciting work environment with always new challenges to master. A place with young and long-standing employees. Family and friends discount for your loved ones. Opportunities for further training and development. Enjoy free days in one of the most beautiful mountain regions of Switzerland. A workplace where you can work proactively and independently. Year-round position. We look forward to receiving your complete application with certificates!

About the company

VON POLL Immobilien Schweiz AG

See company profile

Building trade / Real estate

1 - 10 employees

24 jobs

https://www.von-poll.ch

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Admin. / HR / Consulting / CEO, Processing / Language Translation