Alarm Control Operator (m/f/d)
- 28 October 2026
- 100%
- Permanent position
- Lugano
About the job
Are you a flexible, organised person who remains calm under pressure?
Do you also have an easy approach to people? If so, please continue reading:
What to expect:
- Remote management of fire, burglary, and technical alarms
- Management of telephone pickets and remote video surveillance
- Management and coordination of intervention patrols
- Handling administrative procedures
- Technical support for clients
What you bring:
- Completed commercial training (AFC)
- Very good knowledge of MS Office applications
- Good familiarity with IT systems in general
- Italian (C2/native language)
- German (B2), French or English (B2)
- Good communication skills, courtesy
- Ability to manage stress and conflicts
- Willingness to work night shifts and/or rotating shifts
- High degree of independence
- Strong sense of responsibility and personal initiative
- Irreproachable conduct (no criminal record and no warnings and/or certificate of asset deficiency)
- Swiss citizenship or EU/EFTA C permit
- Driving licence and private vehicle
- Experience in office or reception work
- CPSicur certificate
- Cantonal LPPS authorisation
What we offer:
- Stable job in a state-of-the-art alarm centre with the latest technology
- Professional challenge in the security and surveillance sector
- Basic, specialised and ongoing training
- Employment conditions above the average of the collective labour agreement
- Start of activity after obtaining the cantonal LPPS authorisation
Interested?
We look forward to receiving the following documents:
- Application
- Photograph
- Certificates / diplomas