Basic Support Staff
- 25 September 2026
- 60%
- Permanent position
- German (Fluent)
About the job
As Basic Support Staff, you relieve the advisors by efficiently taking over administrative and processing tasks and ensure professionally competent support in the middle office – without direct customer contact and clearly focused on optimising processes and sales support.Basic Support Staff
What can you expect?
- Taking over administrative and processing activities related to sales
- Competent contact person for our customer advisors
- Contact with external stakeholders (specialist offices such as authorities/KESB)
- Ensuring data quality in customer administration
- Active participation in various initiatives and projects
Ensuring efficient and customer-oriented processes in the areas of:
- Opening business relationships with natural and legal persons, master data management, ordering debit and credit cards, insurance processing
- Processing and managing inheritances and KESB cases
- Creating investment and reinvestment proposals as well as term deposit offers, opening portfolios and handling stock exchange transactions without advisory needs
What do you bring?
- Completed training as a commercial clerk (banking sector advantageous)
- Experience in basic support is an advantage
- Further training in banking or comparable qualification
- Strong service orientation, independence and flexibility
- Holistic entrepreneurial thinking, teamwork and high commitment
What we offer you:
- A large and responsible area of work
- Appreciation & team spirit
- Responsibility within your area of competence
- Professional support & sparring
- Opportunities for further development
We foster a family-like environment
The cooperative values are our cornerstones: Together. For each other. They shape our collaboration and our interactions. The informal "du" culture creates personal closeness and equality across all levels of function.
We live diversity and equal opportunities
We promote the different perspectives, experiences and skills in our teams. This diversity makes us special and contributes decisively to our success.
We support personal and professional development
Lifelong learning is part of our culture. We create space for individual professional and personal development and support our employees specifically – with a diverse internal education offer as well as a cost contribution for external further training.
We offer attractive conditions and social benefits
Our employees benefit from exclusive advantages with banking products, various shopping discounts with third parties as well as above-average pension provision.
Do you have questions?
For content-related questions about the position:
Andrea Maria Caminada
Head of Sales Support
+41 33 650 77 33
For questions about the application process:
Britta Morgenthaler
Head of Human Resources
+41 33 650 77 19
We look forward to your online application
About us
