Store Manager Trainee (m/f/d) - Zurich City (100% / 38.5 hours per week)

About the job

Store Manager Trainee (m/f/d) - Zurich City (100% / 38.5 hours per week)

• Full-time

Company Description

Job Description

WHAT YOU DO

As a Store Manager Trainee, you will be gradually introduced to managing a store. You will learn how to lead a motivated team, create an inspiring customer experience, and effectively manage all operational processes. Together with experienced colleagues, you will develop your leadership skills and entrepreneurial thinking. Always with a focus on customer satisfaction, teamwork, and commercial success.

You:

• support the implementation of a strong customer experience in the store and learn to execute visual and commercial presentations according to our standards.
• assist in analysing sales figures and budget targets and work with the team on meaningful improvements.
• help plan operational processes and staff deployment.
• are introduced to topics such as recruiting, onboarding, team leadership, and motivation, developing your understanding of modern leadership structures.
• keep up with current fashion trends and learn how to apply this knowledge effectively in daily store operations.
• have the ability to express yourself clearly and service-oriented in German (at least B2 level).
• have experience in fashion retail and understand the demands of a dynamic retail environment.

Would you like to learn more about the role of Store Manager? Listen to our jobcast episode and hear more about the job first-hand – directly from our team: Store Manager

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WHO YOU WORK WITH

Our stores are the heart of H&M – here our customers experience the brand up close. Every team member contributes to creating an inspiring and welcoming atmosphere.

You work closely with your team and help our customers feel confident and express their individuality with the latest trends and timeless styles.

WHO YOU ARE

We are looking for talents with …

• initial leadership experience in retail and a desire to develop further as a leader.
• first insights into supporting teams and an interest in topics such as coaching and development.
• a willingness to learn and a good sense for structured planning and prioritisation.
• basic knowledge in handling sales figures as well as analysis and follow-up.

and talents who …

• communicate inspiringly and clearly, as well as listen empathetically and actively.
• are ambitious, performance-oriented, and determined.
• think analytically, act flexibly and solution-oriented, and have a confident sense for numbers and contexts.
• have a passion for fashion, trends, and commerciality.

WHO WE ARE

The H&M Group is a globally operating company with strong fashion brands and innovative business areas. We believe that outstanding design, affordable prices, and sustainable solutions do not have to be mutually exclusive. Our customers are at the centre of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we use our size and knowledge to lead the fashion industry into a more inclusive and sustainable future.

WHY YOU WILL LOVE WORKING WITH US

We are proud to be a vibrant and open company. Our Store Managers benefit from attractive advantages and diverse development opportunities worldwide.

• Employee discount on all our products and brands.
• 30 days holiday
• HIP – H&M Incentive Program (bonus scheme)
• Employee Assistance Program (support services for employees)
• Corporate Benefits (exclusive discounts at many brands)
• Company pension scheme
• 13th month salary

JOIN OUR TEAM

Our strength and uniqueness lie in many things – in our inclusive culture, our strong values, and the development opportunities. But above all, it is our teams that make us who we are.

* Assessment for store positions: For some positions in our stores, we use an online assessment as part of a competency-based selection process. You will complete this assessment as part of your application. Your answers will be evaluated according to predefined criteria of the H&M Group.

** More information on the processing of your personal data can be found in our privacy notice.

*** We strive for a fair and equal process and ask you not to include a cover letter with your application, as these often contain information that can easily lead to unintended bias.

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