Specialist ALV / KAST 80 - 100 %

Kanton Zürich

Zürich

Key information

Publication date:03 August 2025
Workload:80 – 100%
Place of work:Zürich

Job summary

Join the AFA in Zurich as a Fachspezialist/in ALV / KAST. Enjoy a supportive work environment with excellent benefits.

Tasks

Handle diverse insurance cases independently with legal guidelines.
Draft decisions ready for appeal based on thorough analysis.
Engage with insured individuals and various stakeholders regularly.

Skills

Completed 3-year commercial training or equivalent; 3+ years experience required.
Strong MS Office skills and fluent in German, both spoken and written.
Logical thinking and efficient work style are essential.

Is this helpful?

Specialist ALV / KAST 80 - 100 %

In the interest of employees and companies, the Office for Work (AFA) contributes to strengthening the location of Zurich. The AFA consolidates labor market policy competencies. Around 650 employees are active at over 20 locations. The Unemployment Insurance (ALV / KAST) department of the AFA ensures a uniform implementation of the Federal Act on Mandatory Unemployment Insurance and Insolvency Compensation at the cantonal level. To strengthen the existing ALV teams "Team B" & "Team C", we are looking for a committed personality immediately or by agreement.

Your tasks:

Independent processing of diverse insurance cases (sanctions & decisions regarding entitlement as well as waiver requests) based on the relevant legal foundations
Drafting of appealable decisions
Obtaining relevant documents and conducting interviews with insured persons
Contact with the insured, unemployment funds, regional employment agencies (RAV), and other internal and external parties

Your profile:

Completed 3-year commercial basic training or an equivalent qualification
At least three years of professional experience in a qualified administrative role in the (social) insurance environment
Completed further training in the field of social insurance is an advantage
Very proficient user knowledge in MS Office
Fluent (spoken and written) in the German language
Skilled in dealing with various stakeholders
Logical-analytical thinking ability and an efficient working style

We offer:

Meaningful and interesting work with high personal responsibility
Attractive employment conditions according to cantonal guidelines
Modern workplace near Zurich Oerlikon train station
Possibility of home office
Well-developed social benefits according to cantonal personnel law
Contribution to meal costs (Lunch Check)

You appreciate a lively environment and fair conditions? Then we should definitely get to know each other – Mr. Lucas Palmeiro, Head of Team B, phone 043 259 26 42 will be happy to provide you with further information. Our HR management looks forward to your application. Learn more about us and our employees at www.zh.ch/afa.