Travel Agent Assistant (a)

Publication date:14 November 2025
Workload:100%
Place of work:Genève

About the job

Travel Agent Assistant (a)

At ISS, we all call ourselves "Placemakers." Our goal is to provide our clients with the best possible environment and to ensure they feel comfortable at their workplace. Our 14,200 employees/placers have a high level of knowledge in services to meet the various needs of our clients. We deliver them according to the highest quality standards.

Your tasks:

- Preparation of travel proposals and management of bookings (flights, trains, cars, hotels, transfers)
- Verification of requests' compliance with travel policy
- Assistance with visa applications: preparation, document follow-up, updating procedures and entry formalities according to countries
- Coordination with executive assistants for the travel of executives and new employees (including families)
- Logistical organization during HR events or management trips
- Daily management of requests via the dedicated mailbox, follow-up and reporting via Excel tables
- Creation of PowerPoint presentations for internal needs
- Use and updating of profiles on the travel management platform (e.g., Concur), support and training of employees
- Participation in cross-functional projects related to different departments

Your profile:

- Commercial employee CFC or equivalent qualification
- Very good command of IT tools
- Knowledge of the airline sector and its professional vocabulary
- Experience with booking platforms is a plus (e.g., Concur, HRS, CFF, etc.)
- 3 to 5 years of experience in business travel
- Experience in office management or hospitality (an asset)
- French & English: Min C1 written and spoken
- Adaptability
- Priority management
- Initiative, rigor, and attention to detail
- Discretion, confidentiality, and strong customer orientation

Ready for us? We are ready for you.
Every day at ISS Switzerland, we work to ensure that offices, laboratories, airports, production sites, train stations, schools, and hospitals function and are pleasant to live in. Our 14,200 employees create living spaces throughout Switzerland where more than a million people feel good and can thrive every day. ISS stands for innovation, quality of service, and direct relationships with clients.

As an employer, we rely on fair employment conditions, equal pay for work of equal value, and secure jobs. For us, respect is more than a promise – it is reflected in our five programs and in more than 200 training and development opportunities. Because those who take on responsibilities must also offer prospects – and without us, many things would not work.