Application Manager (m/f/d) 80-100%

Lenzburg

Key information

Digitized securely for healthcare

We take care of the ICT needs of our customers so that Swiss hospitals, clinics, and other healthcare organizations can fully focus on their work.

To strengthen our team, we are looking for immediately or by arrangement an Application Manager (Medical Application Services)

Ensuring the support, operation, and further development of the responsible applications
2nd level support of the applications as well as analysis and handling of incidents
Proactive coordination of 3rd level support by software manufacturers
Responsible for change and release management of the applications:
- Maintaining the release roadmap, as well as planning and testing software releases
- Coordinating software release rollouts with internal and external stakeholders
Creating, updating, and maintaining documentation (manuals, knowledge base)
Providing on-call service (maximum one week per month)
Participation in projects

Proven long-term experience in the application area, ideally in healthcare (Axenita, Orbis, M-KIS), as well as solid knowledge in Linux, SQL (PostgreSQL/MySQL), log analysis, and application troubleshooting would be an advantage
Training as an IT specialist, higher education at HF or FH level is an advantage
Experience with practice/hospital processes is an advantage
High customer orientation as well as a strong affinity for the healthcare environment
Team-oriented, structured, and solution-focused working style
Motivated and committed personality who also likes to contribute own ideas
Good methodological knowledge in the area of 2nd level support (ITIL knowledge and certification)
Fluent in German spoken and written, basic knowledge of French