Medical Secretariat Staff Member

The Inselspital of the Insel Group is a leading university hospital and a medical high-technology and competence centre with international renown, as well as a top-tier training and research institution. The Abdomen medical department combines visceral surgery, hepatology, gastroenterology, nephrology, urology, and thoracic surgery, covering a broad diagnostic and therapeutic spectrum. We are looking for reinforcement for our dedicated and warm-hearted team. If you appreciate telephone and personal patient contact as well as communication with various interfaces, feel comfortable in a dynamic environment, and see yourself as a service provider for the best possible care of our patients, you are exactly right with us.

What to expect

• Coordination and organisation of our outpatient clinics
• Scheduling appointments, various examinations, and interventions
• Patient reception
• Providing telephone and written information to patients, referrers, and internal contacts
• Handling general administrative tasks (excluding medical letters or reports)
• Contributing ideas to optimise processes

What you bring

• Completed commercial training or training as a Medical Practice Assistant (MPA), experience in healthcare, or further training as a Medical Secretary is advantageous
• Service-oriented, strong organisational skills, and precise working style
• Quick comprehension and empathetic interaction with people
• Team spirit, flexibility, and resilience
• Very good German skills (written and spoken) and good spoken French skills

Our offer

• A varied and responsible role in different specialist areas
• A warm, appreciative, and open-minded team
• Targeted and individual induction
• Progressive employment conditions

Questions about the position?

For further information, please contact Nicole Saake, Business Management Specialist, Abdomen Medical Department, Tel.: +41 31 664 07 48, Marianne De Felice, Secretariat Manager, Abdominal Centre, Tel.: +41 31 632 68 51