Biel

Field Service Expert (m/f/x)

16 August 2026
80 – 100%
Permanent position
English (Intermediate), German (Intermediate)
Roger-Federer-Allee 7, 2504 Biel

About the job

Field Service Expert (m/f/x)

Workload: 80-100%

Workplace: Biel

Your Tasks

Coordination and independent execution of service assignments for our Mikron Mill milling machines as well as StepTec spindles

Creation of service reports

In-depth analysis and diagnosis of recurring fault patterns as well as determination of causes in close cooperation with the development and assembly departments

Creation of advanced PLC software diagnostics as well as detailed fault descriptions for the software department and support in troubleshooting in coordination with them

Support and assistance to our sales companies and customers in technical matters in 2nd level support

Your Profile

Several years of professional experience in CNC machine service

Very good knowledge of Heidenhain control (from iTNC 530)

Knowledge of applications on CNC milling machines

Independent and motivated to acquire new knowledge

Willingness to travel worldwide as needed up to 80%

MIKRON MILL is one of the world’s experts in vertical milling and the inventor of high-speed milling. The automation-capable machines are known for dynamic precision and freeform accuracy and deliver top performance in complex applications. MIKRON MILL stands for innovation, agility and sustainable added value.

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We Offer

Excellent career opportunities: UNITED MACHINING offers many opportunities for career development. We provide a talent management process (MyNextBigStep) to promote your career.

Excellent training tools: At UNITED MACHINING we offer development opportunities for everyone. We provide global learning tools as well as training and specialised courses.

Focus on sustainability and innovation: We have high sustainability and innovation goals. Let’s work together towards a sustainable future.

About Us

UNITED MACHINING is one of the world’s leading providers of complete solutions for manufacturers of precision components and tools as well as for mould making. The portfolio includes machines for milling, EDM, laser structuring, laser microprocessing and additive manufacturing. In addition, the business unit offers spindles, automation solutions, tools and digitalised solutions, supported by unparalleled customer service and support.

UNITED MACHINING includes the brands AGIE CHARMILLES, CHARMILLES, MIKRON MILL, LIECHTI, STEP TEC and SYSTEM 3R.

UNITED MACHINING is headquartered in Biel, Switzerland, and currently employs over 3,000 people at more than 50 locations worldwide.

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