ISS Schweiz
Zürich
Business Analyst FM Business Solutions CH 80-100%
- 15 July 2026
- 80 – 100%
- Zürich
Job summary
Join ISS as a Business Analyst to drive innovative solutions! Enjoy a collaborative work environment with great benefits.
Tasks
- Implement new clients and coordinate data transfer and process configuration.
- Enhance existing client solutions by identifying and implementing optimizations.
- Implement new functions for clients and ensure stakeholder alignment.
Skills
- Bachelor's degree in a relevant field and 2-3 years of experience required.
- Strong analytical skills and IT affinity with project management expertise.
- Excellent communication and teamwork abilities, with self-motivation.
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About the job
Business Analyst FM Business Solutions CH 80-100%- Customer Implementation: You implement new customers and coordinate data transfer as well as process configuration until productive handover.
- Customer Development: You drive the further development of existing customer solutions, identify optimisation potentials and implement adjustments.
- Function Implementation: You implement new functions for existing customers and ensure professional coordination with all parties involved.
- Professional Support: You provide professional support to internal stakeholders in the above-mentioned business cases and act as a competent contact person.
- 2nd-Level Support: You take on 2nd level support (approx. 1 day per week) and act as an interface between local 1st level, 3rd level of the ISS Group and application providers.
- Release & Quality Management: You contribute to the further development of the FMS@ISS blueprint and carry out testing and quality assurance for application releases.
- Documentation & Training: You assist in creating end-user documentation and provide practical training to FMS@ISS end users.
- Education: University degree (BSc) or completion of a higher vocational training (HF) in business informatics, business administration, facility management or comparable
- Professional Experience: 2–3 years of professional experience are mandatory; initial experience in a comparable role is an advantage
- Language Skills: Fluent in German and English, both spoken and written; French is an advantage
- IT Skills: Confident handling of MS Excel, Word and PowerPoint; initial experience with CAFM systems and database systems is an advantage
- Professional Competence: Sound knowledge in project, process and application management as well as high IT affinity; knowledge from the FM industry is an advantage
- Methodological Competence: Strong analytical skills, structured and goal-oriented working style as well as high diligence and good time management
- Social Competence: Teamwork, strong communication skills, independent working style, perseverance, willingness to take responsibility and flexibility
- Wide range of internal development opportunities
- 16 weeks maternity leave
- Employee celebrations and appreciation programmes
- Attractive own ISS Switzerland pension fund
- Affordable Swisscom mobile subscriptions for the whole family
- Staff offer platform with attractive discounts and special conditions
