Senior Operations Lead – Datacentre & Infrastructure 80–100% (gn)

About the job

WE CONNECT THE PHYSICAL AND THE DIGITAL WORLD

SPS is a leading outsourcing provider for Business Process Services, innovative services in intelligent data management, as well as for the hybrid working world. Swiss quality, combined with global presence, deep industry knowledge and the latest technologies, make SPS a reliable partner for the transformation of companies.

With holistic end-to-end solutions, SPS supports companies in making their business processes more efficient, agile and future-oriented. Over 8,500 employees and specialised partners serve customers in more than 20 countries – with a focus on the banking, insurance and healthcare sectors.

YOUR TASKS

As Senior Operations Lead, you take on the technical responsibility for our business-critical IT infrastructure and, together with your team, ensure a stable, secure and highly available operation.

With your broad infrastructure know-how, you keep an eye on the interaction of compute, storage, network and security at all times. You rely on your experience, work independently and actively drive the continuous development of our platforms.

• Operation, maintenance and further development of a virtualised infrastructure with over 300 servers in several datacentres
• Responsibility for the NetApp/ONTAP storage landscape including capacity, performance and lifecycle management
• Administration and optimisation of VMware vSphere, vCenter, ESXi as well as the VDI environment VMware Horizon / Omnissa
• Ensuring the connection of storage and server systems to network and firewall infrastructures
• Operation and further development of monitoring with Zabbix as well as proactive capacity and performance planning
• Execution of patch, release, certificate, backup and disaster recovery management
• Ensuring compliance with change, incident and access management processes as well as maintenance of operational documentation, runbooks and CMDB entries
• Participation in infrastructure projects as well as continuous improvement of stability, security and automation
• Participation in on-call and standby duty

YOUR PROFILE

• Completed training or studies in computer science, systems engineering or a comparable qualification
• Several years of experience in operating complex virtualised infrastructure and storage environments
• Sound knowledge of NetApp ONTAP, VMware vSphere, vCenter, ESXi as well as VMware Horizon / Omnissa
• Very good Linux skills as well as experience in Windows server operation
• Experience with monitoring solutions, especially Zabbix; knowledge of CheckMK is an advantage
• Good knowledge in the areas of network, firewall and datacentre infrastructures
• Experience in regulated and audited environments (e.g. FINMA, ISAE 3402, ISO 27001 or PCI DSS) is an advantage
• Knowledge in scripting and automation, for example with Bash, PowerShell or Ansible, is desirable
• Independent, responsible and team-oriented working style with high documentation discipline
• Very good English skills (C1) as well as German skills at least at B2 level
• Clean criminal and debt register 

YOUR BENEFITS

• A future-oriented employer driving the digitalisation of the Swiss economy 
• A dynamic environment in a Swiss company with global structures
• Central workplace in Glattbrugg with the possibility of home office
• Participation in Reka checks as well as health care/fitness subscription
• Subsidies for public transport subscriptions and free business half-fare travelcard
• Attractive employee discounts for many brands and products