Customer Service Clerk Energy 80-100% (m/f/d)
Eniwa AG
Aarau
Key information
- Publication date:13 June 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Aarau
Job summary
Join Eniwa, a sustainable energy service provider in Aarau. Enjoy a fulfilling role in a supportive environment.
Tasks
- Serve as a contact for customers, addressing inquiries with high service quality.
- Process relocation notifications on time and maintain accurate data in SAP S/4HANA.
- Ensure customer satisfaction and assist with products and services.
Skills
- Commercial training with several years of experience in a similar position.
- Independent, precise working style and strong customer orientation.
- Technical understanding and good numerical skills.
Is this helpful?
What you can achieve with us
- As a contact person for our customers, you handle their inquiries competently and with high service quality
- You process relocation notifications on time and maintain master data cleanly and reliably in SAP S/4HANA
- You support our customers around our products and services
- You ensure high customer satisfaction and have a sense of service
- You independently validate the meter reading data
- You independently create consumption bases as well as statistical evaluations
- You conscientiously handle specialist activities in customer service
What defines you
- Commercial basic training with several years of professional experience in a similar position
- Independent and precise way of working as well as a high service and customer orientation
- Technical understanding as well as a flair for numbers
- Enjoyment in daily interaction with people
- High social and self-competence, complemented by good attention to detail
- You are willing to learn new things and flexible in adapting to new situations
- Oral and written communication skills
- Team-capable, reliable and responsible personality
- Proficiency in German spoken and written and good knowledge of a foreign language (e.g. French, English)
- Solid SAP, CRM and MS Office skills
Applications from personnel agencies or agencies will not be considered.
What we offer you
Contact
Ms. Helene Bighi
Deputy Head of Customer Service
Energy for the region – simply sustainable
Eniwa is the sustainable energy service provider for the Aarau region. Over 400 employees, including around 60 apprentices, jointly develop the energy future.
Our green "e" stands for our name, commitment to renewable energies, innovative developments and long-term success. And it stands for our values that we live as a team day by day:
Fulfilling: You make a meaningful contribution to the energy world of tomorrow with your work.
Developing: You have the opportunity to grow and develop further.
Successful: You contribute your know-how and help achieve common success.
Energetic: You let your energy sparkle and actively shape with your ideas.
