Internal Service Clerk (m/f/d)

Belimed Life Science AG is a globally active company headquartered in Sulgen, Switzerland. Belimed Life Science AG develops, produces, distributes, installs, modifies, and optimizes systems for cleaning and sterilization in the application areas: Pharma, Biopharma, Life Science, and Cosmetics for laboratory and production applications. With retrofit solutions for existing systems, the development of accessories, and extensive qualification activities, we complete our service portfolio.

We meet the current new challenges of the industry for rapid development of vaccines and medicines and the necessary assurance of the quality of these pharmaceutical end products with new, innovative solutions at the highest level. After the spin-off on 01.04.2019 from Belimed AG, we currently have more than 370 specialists at two locations in Sulgen (CH) and Grosuplje (SI).

Interested in working with hot steam and purest water? Then apply with us as:

Internal Service Clerk (m/f/d)

Your tasks

Central point for all administrative SAP processes in the service business, as well as the administrative handling of all service processes (service notifications, service orders, quotation preparation, order confirmation up to final invoicing).

The administrative processing of all service-relevant processes, including:

Telephone support of our service hotline in German and English, possibly French (hotline hours Mon. to Fri. 08:00 – 17:00)

Telephone and written (email) recording of new service notifications

Communication point between customer, internal specialist departments, and external service providers

Recording and updating of service notifications and orders in SAP

Creation and updating of service and spare parts offers in SAP

Support in maintaining the service Outlook mailbox

Data maintenance and filing of all work documentation (customer orders/purchase orders, service slips, work reports, order confirmations, invoices) in SAP

Invoice creation, control, and follow-up, including support in dunning

Various tasks depending on the needs of the department/area manager

Supports coordination and communication with upstream and downstream departments

Your profile

Completed commercial training or equivalent

3 years of experience in customer service or a similar area

Very good German and English skills, possibly French skills

Very good SAP/R3 knowledge

Good Office skills, especially Word and Excel

Technical knowledge in plant engineering is an advantage

Very good German and English skills, possibly French skills

Customer orientation and confident appearance

Independent working style

High resilience, teamwork, and loyalty

Very good communication skills

Our offer

Take on a central role in a dynamic international company. We offer you a varied and exciting activity in a complex field. Interested in this challenge? Then we look forward to receiving your application documents (CV, motivation letter, and certificates) via our career page.

We are happy to review dossiers from recruitment agencies, provided that the business terms for the placement are individually negotiated in each case. General conditions will not be accepted.

Belimed Life Science AG Jeannine Zinsli Zelgstrasse 8 8583 Sulgen