12 hours ago
Business Analyst CRM (m/f/d) 80%-100%
- Publication date:16 December 2025
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:null
Job summary
Join our dynamic team as a Business Analyst CRM (m/w/d)! Enjoy a collaborative environment with great benefits.
Tasks
- Act as a liaison between banking and IT to create customer value.
- Gather and analyze requirements with product management and banks.
- Ensure operational topics in collaboration with suppliers.
Skills
- Degree in Business Informatics, Banking, or Finance is required.
- Strong analytical and conceptual abilities are essential.
- Excellent organizational and communication skills are necessary.
Is this helpful?
About the job
Business Analyst CRM (m/f/d) 80%-100%
Your Tasks
As an intermediary between banking business and IT, you create added value for our customers. In an agilely organized team, you develop and design banking-related requirements around the CRM application.
The main focus includes the following tasks:
- Analysis and collection of requirements in collaboration with product management and our banks
- Development of concepts and processes
- Ensuring operational issues in cooperation with suppliers
- Participation in projects and taking on professional responsibility
- You will also become a specialist in your area of responsibility for in-depth information and training
Your Profile
- Degree in Business Informatics/Business Administration/Banking & Finance (FH, HF, federal diploma) or similar
- Several years of experience in the banking environment, especially in-depth process knowledge of a retail bank
- Finnova AWB and BSI CRM knowledge is an advantage
- Very good analytical and conceptual skills as well as a good understanding of contexts and processes
- Good German skills in spoken and written form, English is an advantage
- Committed personality with good organizational and communication skills
Our Offer
A stable and collegial environment in the financial industry, where you contribute to the company's success with your commitment. Here you will find work-life balance and long-term perspectives without the pressure of a top career. Our corporate culture is characterized by competence, team spirit, and attractive conditions – ideal for regional talents who value reliability. Enjoy great freedom in self-organization and generous home office regulations. We offer fair salary policies, an excellent pension fund solution, and generous fringe benefits.
Do you appreciate a solid working environment with established processes and room for independent work? Then we look forward to your electronic application
Contact Person
If you have any questions about the position, please contact Simon Munzinger.
Contact details:
Tel. +41 58 411 47 26
simon.munzinger@esprit-netzwerk.ch
If you have any questions about the application process, please contact Nicole Kunz.
Contact details:
Tel. +41 58 411 47 54
