Project & Service Manager 80-100%

About the job

SPIE Schweiz AG is a Swiss full-service provider for ICT, multi-technology, e-mobility and facility services. With the divisions SPIE ICS (Information Communication Services), SPIE MTS (Multi-Technical Services) and SPIE IFS (Integral Facility Services), services are offered across Switzerland at 8 locations in the sectors of Smart City, energy, efficient buildings and industry.

Your tasks

You are responsible in Project Management for the planning, control and successful implementation of demanding ICT projects. In doing so, you coordinate internal and external stakeholders, ensure compliance with deadlines, costs and quality objectives, and accompany customers throughout the entire project lifecycle.

In Service Management, you are responsible for ensuring and continuously optimising the agreed ICT services. You monitor service levels, analyse key figures and manage incident, problem, change and release processes.

You have experience in ICT project and service management, good knowledge of ITIL as well as a structured, analytical and customer-oriented way of working. Communication skills, organisational talent and the ability to keep an overview even in complex situations complete your profile.

Your profile

• Advanced professional training FA/HF or equivalent

• Several years of experience in ICT project and service management

• Sound knowledge of incident, problem, change and release management according to ITIL and project management methods

• Understanding of service processes as well as SLA and KPI control

• Strong communication, leadership and social skills

• High customer and service orientation

• Organisational talent as well as experience in budget and resource management

• Very good German and English skills, French an advantage

• Workplace: Bern or Emmenbrücke

Why with us?

• Flexible working hours (depending on function)
• Flexible holiday purchase from 5 to 10 days
• Hybrid and home office workplace
• Modern and inspiring working environment
• Opportunity for internal training and development
• Pension fund with choice plan and employer contributions above the legal minimum
• Free parking spaces and charging stations
• And much more!

Are you interested in the position? Then send your complete application documents (CV, diplomas, work certificates) by clicking on "apply for this position".

For further information, contact Corinne Hayoz by e-mail or telephone at +41 58 301 18 23. You will find the e-mail address by clicking on "Apply".

The masculine form applies to the feminine and other genders.

We do not work with recruitment agencies for this vacancy.