Stockist

For our fashion boutiques in Zurich, we are looking for a full-time stock assistant with a passion for customer service and expertise in inventory management.

As a stock assistant, you ensure that the storage areas in our fashion boutiques are always organized, clean, and tidy, and you keep accurate records of stock and inventory.

Main tasks

- You ensure the daily goods receipt before the store opens. This includes storing goods in the correct place in the warehouse and preparing the sales floor according to the previous day's sales.

- Ensure that the warehouse is well organized and optimized according to the boutique's internal procedures. The warehouse team is responsible for the proper organization of the warehouse.

- Manage daily transfer requests from boutique staff and other boutiques.

- Prepare and participate in inventories (rolling inventories should always be completed before store opening).

- Analyze and support the warehouse manager in resolving discrepancies related to rolling inventories.

- Prepare stock for the introduction of new collections.

- Support the warehouse manager in preparing for sales preparation (relabeling, reorganization of stock).

- Be versatile by acting as a link between the back-office warehouse and the sales floor. The stock assistant is constantly moving around the boutique to ensure all storage areas are tidy and well organized. The stock assistant also supports the FA team by bringing up goods or tidying fitting rooms during peak times as needed.

- You have a good understanding of all KPIs related to the activity and proactively bring in new ideas.

- You work with the boutique's VM specialist: organizing stock, promoting slow-moving items on the sales floor.

You are motivated by

- Tasks that require accuracy and a high level of organizational talent

- Working in a very collaborative and fast-paced environment

- Opportunities for learning and development

- The history and heritage of the CHANEL house

- Adhering to the quality and service standards that CHANEL wants to offer its customers and presenting an excellent image of the house with elegance and simplicity

- Ensuring perfect service quality by creating a unique experience for each customer throughout the entire collection process

Position requirements

- Experience as a stock assistant in retail, preferably in the fashion industry or another luxury brand

- Fluent in German and English

- Excellent attention to detail

- Computer skills (Excel) and a good sense of numbers

- Ability to manage projects in a dynamic, fast-paced environment with changing priorities

At Chanel, we focus on creating an inclusive culture that promotes personal growth and contributes to collective progress. We believe that the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. For this reason, we do not discriminate against anyone based on special characteristics, including gender, marital status, or pregnancy.