Zentrum für Soziales Hochdorf und Sursee
Hochdorf
Yesterday
Clerk Administration KESB
- 13 February 2026
- 100%
- Permanent position
- Hochdorf
Job summary
The Center for Social Services is a leading organization in Switzerland. Join a supportive work environment dedicated to making a difference in the community.
Tasks
- Coordinate reception and administrative duties for KESB.
- Manage client files and perform secretarial tasks efficiently.
- Handle communication with clients and institutions professionally.
Skills
- Commercial training (EFZ) with relevant work experience required.
- Strong communication skills and a professional demeanor.
- Proficient in Office software, including Excel and Outlook.
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About the job
The Center for Social Affairs is one of the largest associations of its kind in Switzerland. On behalf of 28 municipalities with a catchment area of over 100,000 people, we are actively engaged, low-threshold, and networked in the following areas: Child and Adult Protection Authority (KESB), professional guardianship, social counseling, mother and father counseling, addiction counseling, and school social work.
Clerk Administration KESB
The KESB administration manages the reception and administrative tasks for the KESB. This includes managing client files as well as all secretarial tasks to relieve the authority and the supporting teams.
Your tasks
- Overall operational tasks coordinated and carried out by the KESB administration clerk (operation and management of the telephone system as well as public contact)
- Telephone and direct contacts with clients, third parties, institutions, authorities, etc.
- Mail processing (incoming and outgoing mail, case intake, etc.)
- Administrative case management (registry, file management, filing, archiving, data maintenance, correspondence, completion of delegated work, etc.)
- Preparation of documents for authority meetings
- Issuance and dispatch of decisions
- Statistical work (software KLIBnet)
Your profile
- Commercial training EFZ and several years of professional experience
- Experience in administration, courts, or law firms is an advantage
- Very good communication skills as well as a representative appearance and confident demeanor
- Experience dealing with authorities and people in difficult life situations as well as interest in social issues
- Willingness to take responsibility and withstand pressure situations
- Discretion and trustworthiness in daily business
- Motivation to perform complex and demanding, but also simple tasks conscientiously and efficiently
- Flair for PC work, very good Office skills including Excel and Outlook
- Confident German language skills, fluency in spoken (including dialect) and written language
Are you interested?
We look forward to your application. If you have any questions, Christine Albisser and Celine Matter will be happy to assist you. Applications by e-mail cannot be considered.
We look forward to your application. If you have any questions, Christine Albisser and Celine Matter will be happy to assist you. Applications by e-mail cannot be considered.
