Sozialversicherungsanstalt des Kantons Zürich SVA
Zürich
3 weeks ago
Customer Advisor Pension Benefits IV (80%-100%)
- Publication date:09 October 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Zürich
Job summary
Join SVA Zürich as a Kundenberater/in Rentenleistungen IV, a vital role supporting clients with financial questions related to health issues. Enjoy a supportive work environment with flexible hours and great benefits.
Tasks
- Calculate and disburse IV pensions for adults and children.
- Manage active files and initiate necessary steps for changes.
- Conduct quality checks and collaborate on various projects.
Skills
- A commercial education, ideally with a focus on social insurance.
- Strong decision-making skills and empathy.
- Excellent verbal and written communication skills.
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About the job
Customer Advisor Pension Benefits IV (80%-100%)
A responsible job involving numbers and people.
IV is today the most important prevention and reintegration insurance in Switzerland. It is there for people who can no longer work or can only work to a limited extent due to a health problem. This involves many financial questions - questions to which you provide competent and friendly answers.
You calculate pension benefits of the IV for adults and child pensions and manage and pay them out on time. You keep an overview of the active files and initiate the necessary steps when insured persons report changes. If divorced persons submit splitting requests, you make the necessary clarifications and share the income according to legal requirements. And when you are really experienced, you take on various area-expanding tasks such as pension accounting, quality controls, or participation in projects, if desired.
Despite all your expertise, you always act and communicate with empathy because you know that your numbers and tables affect the everyday situation of your customers.
This is how you impress us.
For this demanding activity, you bring a commercial education, profile M or E, or a comparable commercial school education. You can especially impress us with a professional certificate in the field of social insurance or with the willingness to obtain one. Work experience in a complex administrative activity will make it much easier for you to start with us. By the way: We also welcome applications from people re-entering the workforce.
Thanks to your quick comprehension, decisiveness, and empathy, you will soon be a valuable member of our team. Our customers appreciate you for your high service orientation. You express yourself fluently orally and in writing and look forward to development opportunities in a dynamic environment.
What we offer you.
The SVA Zurich is the competence center for social insurance. It is one of the top employers in the canton and is within walking distance of Zurich main station. There are good reasons why our more than 1000 employees are above average satisfied: a meaningful activity, flexible working hours, home office, and good social benefits. Would you like to contribute and develop in an appreciative and open corporate culture? Welcome to SVA Zurich.
You don't know SVA Zurich? It's high time to get to know us: www.svazurich.ch/erlebenApply now
Further information
Our HR specialist, Lisa Rickenbacher, 044 448 55 40, will be happy to provide you with further information.
